海沃德紅頂飯店(Red Roof Inn Hayward)

從外面看，它保養得很好。有足夠的免費停車位並且光線充足。工作人員很友好。線上預訂期間提出的請求未傳遞至前台。飯店不設電梯。我的房間裡有一部電話無法使用。走廊地毯看起來很髒。我的浴室門把手無法正確關閉。就在高速公路入口的轉角處。總的來說，我覺得我的錢沒有得到很好的價值。

這是一次短暫的周末出差，所以我不想在房間上花太多錢。不幸的是，由於人們摔門和隔壁夫婦的爭吵，這個地方晚上很吵。床也不太舒服。

我等了一個小時才辦理登機手續，但支援人員不會給我退款。想像一下，站在大廳前面，用揚聲器與窗前的某人交談。我帶著兩個孩子，我們開了3小時的車。半夜左右進入房間的前台工作人員都說他們沒有我的預訂。當天早些時候，它就從我的帳戶中扣除了。樓梯間聞起來像尿味，床不舒服，不乾淨。如果我一個人的話，我會睡在車上。

如果您正在尋找一個體面且價格實惠的住宿地點，這裡就是您的最佳選擇。它很安靜，而且位置便利，可以通往道路。提供每日客房清潔服務，總經理非常好。

No refrigerator, very slow wifi, nose from the road (industrial Ave), and non-working heater.

Greed runs this place. Filty stairways, you will smell ***** everywhere. Feeling of unsafe while staying here. Unless you are used to living in Ghettos.

I was surprised at how nice the room was. The outside of the hotel looks horrible and the stairs are dirty and old. But the rooms are very nice. The value was great. I’d stay again. I didn’t have any issues

I recently had the unfortunate experience of staying at this Red Roof Inn , and I must say, it was nothing short of a disaster. To put it bluntly, this place is absolutely horrible. From the moment I arrived, it was clear that this was not going to be a pleasant stay. First and foremost, the cleanliness of the place left much to be desired. The room I was assigned to was far from clean, and that set the tone for the rest of my stay. But that was just the tip of the iceberg when it came to the issues I encountered. One of the most concerning problems was that my room door would not lock properly. I had to resort to using the latch from the inside to secure the door, which was not only inconvenient but also a major security concern. When I brought this issue to the attention of the employee on duty, his response was far from reassuring. He claimed, "It's my first night working here," a statement he had apparently been making for months. It was clear that he had no intention of addressing the issue or providing any real assistance. The air conditioner in the room was another major disappoin**ent. It simply did not work, and despite my complaints, the employee I spoke to was clueless and unable to offer any solutions. This lack of functionality made my stay extremely uncomfortable, especially considering the conditions outside. Furthermore, I asked for the Wi-Fi password, a basic amenity in today's world, and was met with the response that the employee did not know it. This l

The staff is beyond any of the neighboring hotel chain staffs around. The rooms are very much up to date, beds are huge tv is mounted and there is lots of counter space. The lack of elevator can be a concern for some guest but for me it worked out perfectly. Thank you guys very much !