When we first checked in the girl asked to see my credit card that I had use that I paid in full for the room to put a $50 accidental fee. I said no problem I asked her which card I used and she gave me a random last four numbers that none of them were a card that I had. So I gave her my card then she said go down the hall to the elevator on the right and the elevator was on the left. The beds were very comfortable and the room was clean, but hall and stairwell was dirty and missing some carpet and the reason we were in the stairwell is because the elevator broke down, so I had to help my handicapped husband come down the stairs once for breakfast, and then go back up the stairs, and then when we were leaving, trying to haul all of our luggage and our three-year-old granddaughter down the stairs was not fun. Last thing. Breakfast was not very good , the orange juice tasted funny and the apple juice was very watery. I do feel the manager behind the desk handled complaints very well. The police were called so my three-year-old granddaughter had to witness an argument with bad language.
翻譯