阿斯特拉公寓飯店(Astera Apart Hotel)

Great experience, the rooms are comfortable and new, also very helpful staff.

The check-in was terrible. Even after notifying them as requested for our check in time no one was there to check us in They had a buzzer on the outside of the door that did not work. I had to activate my EU Sim card in order to call the number that was listed outside of reception. After calling 7 times someone finally came down and checked us in. It cost us over €40 in roaming charges because of this.

No hot water for shower at 9:30pm during my stay and they fix the problem around two hours

The room really looks like the nice, professional photos. Very nice room, with a little balcony (with a screen door and a glass door). Nice bathroom and comfortable bed. Key card to get in and out of the building. Very close to the train and bus terminal and a mall that includes a grocery store. Easy walk to the center of town and the old town.

Everything was great ,just two remarks: usb charges in the room would have been very useful and a coffee and tea facilities…there was a kettle but nothing else…

Aircon was set at a temperature of 25 degrees and the room was too stuffy, towels had hair on them, will not book again, the hotel is close to everything such as east gate mall and vero centre and train station but will not be booking there again. When we asked for a change in the temperature the manager told us that 25 degrees was good for our room, so we couldnt conteol the temperature from our room, when you open the window the aircon automatically turns off, not good when staying in the middle of summer and trying to stay cool

Very nice premises, friendly staff, good Internet connection