夏洛特 - 上城希爾頓歡朋飯店(Hampton Inn Charlotte-Uptown)

Location ok. Staff at counter not very helpful about activities going on around. Breakfast minimalist. Room amenities basic

Myself and husband along with another couple stayed at the Hampton to attend a concert. Our stay was fine. The hotel had hot water issues but the front desk staff (Tony) took very good care of us. I will stay again as the breakfast ladies were very nice as well

我喜歡我的逗留，我會回來的

Bon emplacement

Excellent client care -- very courteous. Upgraded my room to a suite upon arrival for no charge. The breakfast was your standard continental breakfast, but it was good and free. I would absolutely return.

Great stay overall. Confusing layout between the parking garage Level 4 and Level 5, and to the hotel access door.and back. I got lost each time, but I quickly found my way back and forth. Also, the access door didnt close well, which poses a safety issue. Each time I found it partially open, I slammed it shut to maintain hotel safety and security. Walking distance to Spectrum Center and local entertainment and historical venues. A few restaurants and cafes are nearby also. Walk friendly. Pedestrians were out and about from morning til night. The hotel staff was friendly. The breakfast was good. The coffee needs improvement, but it was passable in a pinch.

Came in to see a Hornets Game. Staff was friendly and helpful, room was very nice and comfortable. The gym was useful. Breakfast was good. Nothing to really complain about. Location very convenient, especially for the price.

Parking is limited in the parking deck. Some guest took 2 parking spots for 1 car, one vehicle had a U-Haul trailer taking up 4 parking spaces. Our heat/ac unit is not working also.

The staff at check in and check out were very friendly. The room was clean and comfortable. There was a good bit of noise that lasted until late(mostly repeated loud door slamming). There was no ice maker on our floor and the one on the next floor was not working. The coffee maker in our room did not work. I went down to the lobby to get coffee (just before 7am). I poured a cup, took a sip, and it was cold. Finally found coffee that was hot in the breakfast area.