We were in the 16th floor and they waiting until check out time to shut the elevators down. Elevators were shut down from 11-1 pm. We did not know until the morning of that they planned to shut the elevators down. We were not given ample time to plan or make arrangements. Having to check out during this time and Traveling with the elderly and one who had a heart attack a few months ago was a horrific experience. Not to mention we were not offered any compensation for this inconvenience.
翻譯