夏洛特市中心萬豪飯店(Charlotte Marriott City Center)

Pros: The hotel is in an outstanding location for people wanting to be in the heart of Uptown Charlotte! Perfect for walking the entire Uptown area (which we did). It was our first time in Charlotte, and we were apar**ent hunting with our son. Beautiful city, highly walkable, and felt very safe. The public areas of the hotel are beautiful, classy, and clean. The bar was a wonderful end to a busy day, and the bartender was warm and welcoming. Cons: Major con...Bathroom door in the room was a sliding, frosted-glass door (like a "barn door"); therefore, there was no privacy in the loo! I don't know of many people who are comfortable using the toilet with no privacy. Very poor idea! Also, the wastebaskets, etc. in the room have all seen better days...chipped, worn. I know we live in an age of "recycle reuse...", but waste baskets should be lined with plastic, not simply emptied. I highly doubt they sanitize them after emptying. Toilets are original, not seat height. Carpets are worn in the hallways. The rooms and hallways are fine, but they need some care. Also, be advised internet is not included with your room; so be prepared to pay $10 per day (rip-off) or go across the street to Starbucks to use your computer. Overall, I would stay here again due to the convenience, safety, and location.

From valet, check-in, and dining service given by Justin, everyone was nice, friendly, engaging, and overall gave great customer service. The layout, trendy and esthetic design is very nice. The rooms are spacious with lots of storage and seating/lounging areas.

2 dias sem arrumação no quarto e reclamando na recepção. Café da manhã que deveria abrir as 6:30 só abriu as 6:50 fui para o aeroporto sem café. Funcionários da recepção sem paciência. Reservei um quarto de casal com uma cama King queria me dar um quarto com duas camas queen. Muito caro pela qualidade do serviço.

Great property. Helpful, friendly staff. We had a double room. It was a bit small but spotless. Perfect location. Wallkable. Plenty of restaurants around in all price ranges..

Nice place but way overpriced.. rooms were very small and plain.. for the price it should’ve had more to offer.

It was a wonderful surprise birthday for me and I really enjoyed the trip to Charlotte, the dinner, walk around the area and great breakfast.

The property was average; however I wold highly recommend training for your front desk staff. Three of us checking in at once waited in line while one staff did nothing and watched. Ask 3 different staff at front desk to help with directions to theatre that was 0.2 miles from the hotel. Two of the 3 used their phones to look it up and still sent us in the wrong direction. We almost missed the event. Very disappointing….will try Grand Bohemian next trip.

Conveniently located with spacious and clean rooms but underwhelming for a hotel of this class/price. As this was our first time in Charlotte, we asked for recommendations for a cocktail bar but were told to "just walk down the street" (no map was offered either). You might also want to carefully check your invoice (especially when booking a package deal) as we were initially charged for the same service twice!