夏洛特大學索尼斯塔簡單套房飯店(Sonesta Simply Suites Charlotte University)

The staff here are very hospitable and prompt to help with any of your needs, cute kitchen area plenty of linen , cooking supplies etc. big plus for the cleanliness. I recommend anyone to stay here.

Not sure how this was rated so high. The hotel seems very old and needs a lot of improvements. The entire place smelled , but probably due to the fact that you can cook in your room. Room was beyond basic, could use a face lift and overall deep cleaning

Enjoyed my stay , front desk was professional and helpful. Room was clean and spacious. One of my favorite places to stay.

The security hold that is placed on the account is horrible and has landed be back homeless living in my car! If people are living in a hotel they don’t have funds like that to just hold! Why don’t you just set up the transaction by getting a form signed that if anything is wrong with the room you will charge 100 from the card! Do it that way! We struggling out here! But I have learned that this North Carolina doesn’t care about people in a struggle! They just don’t care and the attitude is not warranted at all! I fumigated my room then brought my own vacuum because my dogs started having allergies to the carpet and hair was all in the head board and I did like the free laundry room and the workout area but this place is old and needs renovations! Actually the hotel needs to give us a hundred for just staying there!

It was a nice stay no bugs!!! Clean no funny smell there was only an issue with one of the doors it was broken from the inside and did not let us in we had to drive to the front. But not a super major issue free laundry machines as well would come back!

It was really noisy but the staff was so kind and so helpful! Really enjoyed their moods and smiles every morning and evening during my stay :)

The hotel advertises as a smoke-free facility; however our room smelled of cigarette smoke. It was an overpowering odor every time we walked in the room. It was so bad we went and bought a glade plug-in. It then smelled of cigarette smoke combined with the glade plug in odor. Don’t even get me started on the toilet. Very very low seat and wobbled. Will not be staying there again.