夏洛特歐姆尼飯店(Omni Charlotte Hotel)

The staff was absolutely amazing. I had a small issue and they went above and beyond to make sure they made it right. Jordan at the Bar was not only pleasant but made amazing drinks. Jessica I believe the manager was so engaged and friendly. The hotel is nice but going in renovations but I enjoyed my stay. The location was amazing and was easy to get around Uptown. I would definitely recommend and come back when I return.

Stayed here for a concert at PNC. Less than 5 minute walk. Front desk associates were super friendly and helpful. Room was clean & the view was awesome.

It would be nice if parking was included with your stay. Very inconsiderate for paying customers of this establishment. We didn’t choose valet parking simply because we observed how they treated the guests vehicles.

Omni staff wash amazing, the front desk and valet, were the best. I don’t believe I have ever stayed with a friendlier staff. Made sure we taken care of from bags, to drinks, and didn’t wait more than 10 minutes for our vehicle to be brought around. Amazing.

Property is very clean and the staff is helpful and friendly. Rooms and hallways not well lit. The dim lighting made reading in the room difficult and made hallways feel slightly unsafe. The area around the hotel was quite noisy well after midnight. Yelling and sirens could be heard from our room. I would not have felt safe walking to any of the dining or shopping venues nearby.

Everything was spectacular. From the moment you pull in to their entrance til you step foot off the property to leave . Every interaction I had with a staff member made me feel and treated me as I was family (the welcoming kind). lol my boyfriend and I love coming to Charlotte and when we do , we always stay at the Omni . I’m ready for the summer time to enjoy the pool and rooftop bar .

Everything was amazing! Great location and close to everywhere! Parking garages in the very next block! The only thing would be we couldn’t find fans in the restrooms so there’s no airflow.

There was a huge problem checking in, two different room and three trips down stair. And management still didn’t correct it. I stay here every month. And I will lord willing for the next 13 years, that’s a lot of stays. After this experience. I’m changing hotels.

I cant remember her name, but the lady at the front desk was so nice. I had never been to downtown Charlotte. She took the time to tell us about places to go and wrote down restaurant suggestions.