We stayed three nights in a one-bedroom suite in the Carriage House, one of four buildings comprising the property. Check -in was confusing, as we went to the lobby of the main building which was empty. Another guest was checking in at the same time, and he was equally confused. We called the number on the signage, and Carter answered right away. He was a bit swamped with check-ins, but made his way over and got us settled into our apar**ent as soon as he could. The ventilation system in our unit was loud and annoying, which Carter eventually remedied for us. The next morning we had no hot water - that was also remedied by the owner, later that morning. Despite all of these snags to begin, we did enjoy our stay. The buildings are all charming. The grounds were still in a state of recovery after the storm, but we could tell they were well cared for. The breakfasts were really tasty and it was always nice to greet our fellow guests and chat about our experiences in the city. Carter was especially helpful to us during our stay, but all of the staff were kind and courteous. Fiona had just run through the city, and I know that the property was still recovering from this; however, I feel as if maybe a bit more guidance from the owners may help things run a bit smoother.
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