杏仁樹飯店(Almond Tree Hotel)

only stay over night as a stop over. but exceed my expectations. the room is spacious and clean.

When I arrived at the hotel I was early but there was no one there. You have to phone the numbers listed on the door. When someone eventually answered the call they gave me the code to the door and let me in. I waited for them to arrive to check me in. I’m not going to say anything about the room as the pictures will speak for themselves. The cleaning needs to be upgraded immediately. When you leave you just leave the keys on the desk and let yourself out.

An okay hotel situated close to Bicester Town Centre. Decor need more modernisation. Friendly and helpful staff. Beds a little uncomfortable. Plus side there is numerous wall socket. Bathroom is very small and sink taps need new ones. 2 working radiators.

I booked 4 rooms for 6 people 11 months in advance of silverstone F1. The hotel cancelled all rooms 4 weeks before without explanation. Called the hotel to met with an unhelpful chap who said he would speak to the partner and call back, no call back received. I luckilh managed to re-book a serviced apar**ent on air bnb.

Arrived on Friday night at 5.30 having set up trade stand at Bristol Heritage, receptionist ready to leave and note on door saying reception closed 6pm to 12pm and for arrivals to phone a number. Obtained keys and made aware of no provision of food or snacks (tea and coffee available in room) - note to self check this for future bookings elsewhere. Ground floor accommodation. Room appeared clean but on closer inspection cup ring on bedside table and hair in shower. Joined colleagues elsewhere and secured 7am breakfast and evening meal bookings there for the two night stay. Returned mid evening. Extremely noisy as no carpeting to deaden sound in hallway though no noise from floors above. Noise from back to back bathroom. A lot of noise from reception area. Left at 6.30am no sign of a receptionist (front door kept locked at all times). Returned mid evening receptionist on duty and had to ask how we would check out the next morning at 6.30 - leave key on desk (no information in room). Found room had not been serviced. Next morning a lot of noise at 6am; fortunately already awake. Car parking adequate but premises backed onto an industrial estate so most residents parked at front or side so as to be seen by passing traffic. A minor issue was TV in room not set up correctly for programmes and clock was an hour behind. Premises run on minimal staff and appeared absent most of the time. Not welcoming, very basic for cost and would not recommend for leisure travellers.

Arrived Friday for a 2 night stay. The room was boiling as the window hadn't been opened during the heatwave but I overlooked this as I was just using it as a place to sleep. I opened the window and left. Came back around 11pm got into bed and then noticed insects everywhere. On closer inspection these were bed bugs. Went to reception to report this and no one was there. I phoned the numbers provided and no answer. I just had to pack up and leave. I reported this to *********** on Sat morn but didn't have time to call back into the hotel as I had preplanned activities. I called back into the 'hotel' on Sunday before leaving and the desk was manned by a teenager. He phoned someone who said they couldn't action the refund cos they are not the manager and to leave my details. I still havn't been contacted and *********** said they have been unresponsive. AVOID!

Well when we turned up it looked like the photos, front door glass smashed, walked into reception room keys left on the desk with post it notes saying what rooms your in, we had a number of rooms booked and wow not one was acceptable for £6 per night let along what they charge If you have seen the TV show of Fawlty Towers this place just need mellow there but I think he would walk out Bad points: Yellow bedsheets Smashed window No radio like advanced No phone like advanced No pull cord on the blind in a disabled room Wifi didnt work Hair in shower Mold on blinds Paint falling off the ceiling in bathroom Half the lights in the room didn't work NO STAFF ONSITE FOR PAYMENT (but they email you two days later threaten to take action because you having paid thats why you pick pay at hotel) Room floor was sticky Used mattress dumped in the car park Brick wall falling / fallen down where cars park Room keys left out with post it notes and your name Front door left open 24hrs (door lock taped up) Cups in room well seen cleaner in an abandoned building All staff areas left wide open with cleaning product in including staff office behind main reception Shower head was full of limescale and black mold Good points: Shower was powerfully Tv No photos taken by myself as just wanted to get out in the morning

The receptionist said 3 cleaners had attempted to clean the bathroom, that it was just stains! I could not justify using the shower for myself and my 2 year old so I bought bathroom cleaner and sponges. As you can see, it was not just stains! **I couldn't not upload the photos, I kept getting an error message** The flooring is laminate, which was dusty and dirty. When I used a wipe on it, it left a dirty handprint on the wipe! When I left, I was told by the man on receiption that he would speak with the owner when he returned from his holiday, he suggested a partial refund for the state of the bathroom. It has been 10 days now and I have had no contact from anyone. The hotel does not have a restaurant attached but there is a lovely looking square a 5 minute drive up the road with places to eat, and a lovely looking hotel on the corner that I wish I had stayed in instead.