My stay saddened me! We have stayed at this property for years. Each stay it has always been clean and inviting. But never again! FILTHY & UNKEPT! We requested a 2nd floor room, the elevator door opened, floor/walls were filthy! Arriving on the second floor, hallway filled with the smell of *********! I was ready to leave but it was late, my husband said once we get into the room we wouldn't smell it. We got into the room, there was a hole burnt in the floor, we pulled back the sheets and the fitted sheet had a burnt hole in it and the bed frame was broken! Again, I am ready to leave! My husband was tired from his travels and said let's just request for a different room downstairs. We did & showed front desk our issues. Our new room, we could see that maintenance/ upkeep of the rooms from our previous visits no longer existed. Rust stains, dust, wall stains, dirty trash can, mildew/mold, and the tub spout was detached from the tub. Worn paper thin towels and face towels. I took my Lysol and Clorox wipes and cleaned. I was about to take a shower, open up a towel from the towel holders and it was badly stained! I immediately took it to the front desk and was given a raggedy worn dingy towel in return! The next morning we asked for a iron and front desk said they did not have one. I refused to stay another night & stayed with family in Chester, SC. My husband had to leave early the next morning and stayed because the hotel was closer to the highway BUT NEVER AGAIN!!!
翻譯