皇冠假日飯店 - 芝加哥西環(Crowne Plaza - Chicago West Loop, an IHG Hotel)

位置很好，給了我們額外的一個小時結帳時間。

No restaurant on the weekends?! And i was allowed to purchase breakfast for the Saturday and Sunday mornings when booking on *******?! (Not sure if that is an ******* issue.) Almost hit by a piece of the building falling in the front entrance area as i was waiting for yet another Lyft ride to where i needed to go. Knew the room i was in was showing serious age but THAT totally freaked me out. Coffee station in the room had only coffee and tea - no creamers, sweeteners or stir sticks?! Not a huge issue but the older TV's were difficult to manage - "Channel Guide" button didn't actually give you that, had to press "Channel Up" button on remote. Annoying. On the more positive sides: smelled fresh and bathroom was exceptionally clean. Bed was incredibly comfortable. The sitting area furniture, while aged, was very clean and well maintained. Especially loved the big working desk in the room.

The property had dog feces outside. The property had no amenities. There was no refrigerator nor was there a microwave in my room. It only had self park. The hallway on the 17th floor smelled of ****. They don't offer breakfast on the weekends. They only good thing about me spending $700 for two nights was the night/evening staff. I will never stay here again. Also the water pressure in the room WAS TERRIBLE!!

The Hotel has a restaurant and bar which has been closed for the past 3 1/2 years. Limited housekeeping which you have to get on a list and only if they have a space. For the price of the room you got nothing plus parking was outrageous. Would not return.

Overall great stay. We were on the 7th floor and had no issue with noise. The bed and pillows were comfortable enough. Really enjoyed having a balcony. Walking distance from some delicious restaurants and fun areas with bars.

I got hurt and manager was almost laughing at me had a smirk on his face. No restaurant on weekends staff were snotty and not that pleasant. They could start offering help with luggage! Just wasn’t thrilled

The safety this establishment provided was superb. The main entrance is locked after a certain time, only giving access to patrons with a keycard. You also need your key card to access the elevator and your room of course. The staff was amazing! So friendly and knowledgeable! It was a great stay! I will definitely be back!