歡朋飯店 - 芝加哥市區/ N環路/密歇根大道(Hampton Inn Chicago Downtown/N Loop/Michigan Ave)

Great location. Breakfast was delicious and free. The room was nice, comfortable bed.

#好評#對安全性，酒店氣味，防治蚊蟲措施，鄰近活動，鄰近餐廳，梳洗用品滿意

Everything was good. What upset me was the parking facility announced on the website. The webpage mentioned both breakfast and parking.This led me to believe that both were included, but I was surprised to discover that I had to pay almost 70 dollars to park my car. If I had noticed that parking would be charged, I would have preferred another hotel. And I will not recommend Hampton Inn to others.

Really wanted to like this property and tried very hard to be patient. When we got to room, toilet was filthy. Maintenance had plunged the clogged toilet and left fecal matter splattered. They came and cleaned the toilet. Fine but the floor was filthy and there was 1/3 of a roll of toilet paper for 2 nights and body wash bottle was empty. Beds looked clean so we rolled with it. Assumed housekeeping would come in a.m. so I left a note. While at breakfast I received a text from Hyatt asking how everything was. I told them about the floor. No response. When we got back to hotel I asked front desk about housekeeping and was informed they come every other day. Explained the floor was filthy, we had towels down and needed TP. They said they would get someone there right away. We came back 3 hr later & room had not been touched. Went out in evening to theatre, no housekeeping. It was late so we went to bed and started using the box of kleenex. I asked politely twice for them to rectify the situation. There are 3 other hotels on the same street, pick one of them. I've stayed at The Virgin, London House and they are so nice. I loved the old building the Hyatt is in but the rooms are very worn and sp****. The pictures online are not accurate. The lobby looks huge in those picture, it is not. It is small and cramped. The picture is taken from above with a fish eye lense to look more spacious. It needs an update badly and more attention to customer's problems.

Der Aufenthalt war ein "mixed bag". Super zentrale Lage, tolle Lobby, kleines, aber saueres und tolles Zimmer. Klima/Heizung war defekt, wurde dann aber nach wenigen Minuten repariert. Nun die negativen Punkte - Check-Out bei Abreise war unmotiviert, Mitarbeiterin war genervt als ich eine Rechnung wollte. Frühstück mit Pappbechern, Papptellern und Plastikbesteck. Würde ich wieder hingehen? Vermutlich schon.

O hotel é bem localizado, mas deixa a desejar quando o assunto é limpeza. Pedimos pela limpeza do quarto umas duas a três vezes e nada fizeram...tivemos que pedir toalhas na recepção pra não ficar sem poder tomar banho depois de uns dias. Não recomendo! Passamos 6 dias em Chicago, a cidade é linda

I am not sure if The AC was even working except blowing air. Me and my family couldn’t sleep the entire night as it was so hot. The noise coming from bathroom was as if a monster is roaring and it was whole time the worst part was during night. My daughter was scared and couldn’t sleep. With the amount I f money I spent it was not worth even for 10%of it. All the dumping noise could clearly be heard which is good enough to give you a sleepless night. Never ever I ll book Hampton again and hotel.COm is also equally responsible in this loot.

No hacen la limpieza de la Habitación aunque incluya, estuvimos 10 noches, y solo cambiaron toallas 4 veces e hicieron la habitación una, aunque te quejes en recepción, solo piden disculpas pero no lo hacen, las habitaciones guardan humedad y huelen feo

Blind did not completely cover the window so was bright in the room, making sleeping difficult. Asked reception to fix . First day they forgot . Second day they sent someone who mad the gap smaller but still light coming in. When I pointed this out was told “that’s just how it is “ . Showed them the window next to it with blind completely covering window . Third day it was fixed .