My GOD what appalling service. And when you talk to the Manager on Duty you can see why. No one at the Restaurant, no one coming to ask for anything to drink. Looks like they are doing you a favour by being there. Approached the Manager on Duty and he is fast asleep and instead of apologizing attacks with a question like the Guest is 12 years old.
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訪客用戶
2023 年 5 月 10 日
Great Joburg visit I really enjoyed the stay at Marriott Melrose Arch. Londiwe in particular was so kind and helpful. The bar and restaurant was comfortable. Great area of Joburg, very safe. Room was clean and the beds were comfortable. Only suggestion for improvement is that the cars arranged via the hotel were not on time.
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訪客用戶
2023 年 7 月 31 日
Amazing experience, great customer service from check in to check out. Great room, very large variety for breakfast and excellent quality. The area is safe and surrounded with restaurants and shops. Overall highly recommemded.
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訪客用戶
2022 年 5 月 27 日
Very nice hotel. It’s located inside a gated area and very safe. Lots of shopping and restaurants inside the compound. Great, big rooms at the hotel. Great for family, business and couples. Hotel bar and restaurant are awesome. I would highly recommend this property
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Nicole
2022 年 9 月 4 日
From the moment we arrived we were treated like Kings and Queens from the entire staff. Each day we were taking care of the utmost professionalism. We felt like we were leaving family when it was time to go back to America. We didn’t want to leave!!!
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Tamera
2023 年 6 月 19 日
Excellent! I stayed in the executive apartments and the experience was top tier! Can’t wait to come back!
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訪客用戶
2022 年 8 月 27 日
Fantastic location in a very safe area! You can actually walk around outside to nearby shops and restaurants and not fear anyone. Perfect for female travellers. Beautiful hotel and rooms are furnished perfectly. The only negative comment I have is the bed is extremely uncomfortable. The breakfast buffet is out of this world. An amazing variety. Something for everyone. Big shout out to Clement from Front Office who assisted me with transportation to the airport. Super service all the way until I got in the car 07:30am.
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訪客用戶
2022 年 8 月 21 日
I recommend the Marriott Executive Apartments - well appointed with separate lounge room and full kitchen. Was great having washing and drying machines The breakfast staff were wonderful The neighbourhood is great a short stroll to many restaurants and supermarket
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Lisa
2022 年 7 月 9 日
Very clean, well furnished and modern. Very friendly staff. The shiwer was amazing too! Highly recommend.