克里夫蘭商業區希爾頓花園飯店(Hilton Garden Inn Cleveland Downtown)

Everyone was nice and the room was also.

For a Hilton, I expected a little bit more, but it was fine. We were given a room to check into and when we walked in, it wasn't ready yet. They gave us a different room that was propped open with the night lock bar, TV on, and drawers open. We assumed housekeeping was done? It was disappointing not having breakfast included in the price, but there was a great coffee place across the street. The bed was comfortable, I will give credit for that. We stayed in town for a Cavs game so the proximity was what we paid for.

I have stayed here each time we come to Cleveland and can't imagine staying anywhere else. The staff is very friendly and helpful. The location is perfect! Walking distance to a lot but also within a small driving distance to the rest.

I had great trouble checking in, your front desk guy Micheal, although he tried to be friendly, I can tell that he lacked genuine courteousy. he never furnished my bottles of water that came with my silver status and quickly canceled my original reservation before I could secure the incidental charge amount. Your online reservation specialist (Jean) was a life saver

Staff was very nice. Everything was clean. Love that the hotel was pet friendly. I’m keeping that in mind should I need to bring my dogs on a trip.

The staff was really cool and the burger at Harveys was delicious. Perfect hotel to stay at for madonna concert.