As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!
滿意
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