Hampton Inn by Hilton Colorado Springs I-25 Central

I’ve booked a king room through Trips app for my stay at Hampton Inn Colorado Spring. My trip was prepaid online through Trips app for $388.10. When I went in to check in at the hotel, the front desk lady name Brittany had charged me an extra $346.38 for the same room. Plus an extra $60 charge for incidental fee. I’ve told her, my room has been paid for online through the app, but she said the extra charge of $346.38 will drops after I check out, but it never did. So this company had charged me twice for the same room I stay. A total of $734.48 was taken for the 3 nights stay, in which the room was ($118/ night). On the second night I stay there, the children above my room was running loose, screaming for 2 hours, making such horrible noises through the floor. Very upsetting and unpleasant stay. I’m giving this a a *1 star because they have not returned my money for over charging yet.

The room was clean, well equipped with everything we would need. The front desk girls were awesome and very accommodating. We would definitely stay here again. Also a very filling, breakfast bar and great coffee in the morning.

Staff was very helpful and rooms were clean. The property was well taken care of. Breakfast was good and plentiful the first 2 mornings. The 3rd morning a large hungry family arrived, breakfast was finished before 9am.

Everybody at the hotel that we interacted with were super friendly and helpful. It was one of our best stays at any hotel within the past several years.

The breakfasts were so so. Typical motel breakfasts. Staff were great. Room was excellent however had some peculiar noises.We alerted the staff and they said they would look into it.

Overall, very satisfied. Every staff member encountered was fruendly and curtious. The rooms were clean and VERY comfortable. Breakfast had many options and the space was stylish and comfirtable.

We really enjoyed our stay here, from the moment we walked in, it smelled clean & fresh, the staff at the front desk were very nice & helpful & the breakfast blew my mind as they offered different options everyday we were there, hot fresh breakfast! The area is in a prime location, every & any store or restaurant is right there or within a short drive! Highly recommend, the only thing we would suggest is allowing for the rooms to be a little cooler, our room was pretty hot every night.

Staff was very accommodating when I arrived early and let me check in after a long trip

I was scheduled for a 2-night stay but had to check out a day earlier due to incoming snowstorm. The hotel graciously agreed to refund my second night stay. The hotel is very close to the Garden of the Gods and Pikes Peak and majestic snow-capped mountains are all visible. Great location.