Horrible experience. There were rooms of loud unsupervised teens around us, knocking on doors, slamming doors over and over from 2:30 am until 4:00 am. After numerous attempts to talk to the teens to no avail, I contacted the front desk who did next to nothing and the noise continued on. No sleep for me or my 97 yr old father. Luckily the hotel manager offered a refund, but then ******* gave me a hard time about giving me a refund saying they couldn’t get in touch with anyone at the hotel to give them approval for a refund. Had to call hotel myself and had them call *******. Will never use ******* again!!
翻譯