哥倫布/都柏林凱悅嘉軒飯店(Hyatt Place Columbus Dublin)

The room layout was perfect & I appreciated that the toilet paper was a good quality. However, the bedding was awful. I shared a photo of the lumpy & very old comforter with the front desk staff. I also wasn’t sure if it was mildewed or what. They replaced it, but when I sought out the manager to speak with him, he didn’t seem to think it was a big deal. I felt differently.

This was a mediocre hotel. I expected more from the Hyatt name. The building is in need of updates. It is dark and lacks care. It was noticeably dirty in the rooms and the sitting areas. The breakfast buffet was messy and tables weren’t clean. The beds were comfortable and the location is great. For the price next time I would stay in a more updated hotel.

Every single aspect was wonderful! I particularly loved all your amazing staff who were so kind, friendly, and helpful. It’s so rare to find ALL the staff this excellent and I congratulate you for your ability to hire and maintain this standard of professionalism!

It was a nice place to stay. The only thing I’m accustomed to having a clean service every day, and I only got it once during my stay.

We enjoyed our stay tremendously that we’re going to stay there again on our way back home to Connecticut.

Clean, comfortable, roomy and safe. Breakfast was good. Staff friendly and helpful.

The room was spacious and well-equipped. The sofa bed was not very comfortable but the king bed was very nice. The hot breakfast was excellent.