We have just returned from a 3 night stay at the Premier Inn Southampton West for our yearly visit to Paultons Park. The hotel is ideally located if you are visiting the theme park, it’s only around a 20 minute walk or a 5 minute drive. The hotel is fine, it’s in a great location but it is now showing its age and in need of a major refurbishment. We stayed here last year, and I’m not sure whether we just got unlucky with our room this time, but we booked a family room, same as we did previously, and for some reason, the hotel has refitted the bathrooms (Not refurbished as they look worse than they did before), with a walk in shower and taken out the baths. I can’t for the life of me understand why, as this is a huge downgrade especially if you have little ones who want a bath after a busy day at the park. Fair enough if you wanted to do this for disabled rooms, or single / double rooms, but family rooms should have been left with the shower / bath tub combo. The new bathroom design felt very cheap, and not at all what you would expect from a Premier Inn, more like a cheap hostel style bathroom with a tiny sink in the corner, poorly painted (splashes of paint on the floor), toilet half hanging off the wall and not fitted properly, and generally just had a very grubby feel to it. Whoever made the decision to change the bathrooms to this design needs sacked in my opinion. Very poor. The rest of the room was as expected with a Premier Inn, only the bathroom we had issues with. As many of the reviews have stated there is no air con in the hotel and it does get very warm especially in the summer, but they do provide you with a fan, can’t really complain about that, really good service. We only had breakfast in the hotel once, it was ok, nothing special, we went to the pub next door the second day for breakfast which was a lot better and cheaper! I would recommend this over the hotel breakfast. Would we stay here again? Yes, unless Paultons invest in building a hotel on site, we will always return to this hotel due to its location, however some major improvements are needed as it does seem to be showing its age now, and not up to the standard of other Premier Inns which is a great shame.
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