希爾頓歡朋飯店-田納西州紐波特(Hampton Inn Newport)

Close to interstate. Share a parking lot with holiday inn so there was a lot of traffic in the parking area.

due to no fault of the hotel staff, the check in was delayed caused by their computer system being down. the staff could not have been more helpful and accommodating in getting through the delay.

The bathroom floor had long black hairs everywhere. It was obvious that it had not been swept prior to us entering the room. The sink, bathtub and toilet had a few of the long black hairs also. I immediately checked the beds and they were clean so we just put towels down on the bathroom floor to cover the hairs, wiped the sink, bathtub and toilet, changed clothes and went to bed.

Staff at checkin was preoccupied with her tablet. Breakfast cook was very attentive.

We were placed in a room that stunk of either mildew or mold. I will be complaining about this on social media, to warn others about its condition. I could barely get to sleep due to the stink.

The hotel front desk guy was supposedly adding military discount for the room but instead did a whole different reservation under a different person with the same name as me and different address and it actually cost me more than what I paid!!!

My stay was amazing but my experience with ********** was not. The email I received had NO confirmation number and ********** will not talk to you without a confirmation number. The reservation was not showing in the hotel computer. The front desk clerk was extremely kind, helpful, and finally got it straightened out.

Close to the highway and dining options. Clean and free breakfast

I had trouble checking in because ******* had not sent a confirmation number for the hotel, only an itinerary number. I had to wait over 20 minutes to check in after doing the virtual agent thing. It was not the hotel but **********