Verified traveler
2024 年 2 月 4 日
I am a seasoned traveler who has used Hotels extensively for my travels globally, and never have I encountered such a disappointing experience as with my recent stay at Hotels. Despite having paid the full amount for my booking through [App Name], upon arrival, I was unexpectedly asked to pay an additional fee. This was both surprising and concerning, as my booking confirmation clearly indicated that my payment was complete.
Moreover, the condition of the rooms fell far below my expectations. Not only were they not clean, but they were also very modest, lacking in the basic comforts and cleanliness standards I anticipated. This aspect of my stay further contributed to my overall dissatisfaction.
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