天空套房飯店(Sky City Apartments)

It was nice

So i booked the apartment which when i booked it didn't mention anything regarding a booking deposit which i was travelling for work so I had to find money from someone in order to pay the deposit. Fast forward its been 2 weeks I have been chasing them for my deposit and they have not been helpful at all all I keep getting told is the money has been released contact your bank. This company should not be allowed to run at all the pictures are not what the apartment actually looks like. Walking in there the toilet smelt damp. I advise people to not book with SKY CITY APARTMENTS to save yourself stress

I really enjoyed my stay in the C10 room. The room was nice and spacious that it felt like I was at home, the bed was so comfortable I slept like a baby, good for family room and it was immaculate. Would recommend to friends and family.

We stayed here for one night mid week in April. Pictures looked fantastic but did not live up to expectations Couldn’t use the key app as just wouldn’t accept password so at this point the staff were helpful and left us a key in a key box ready for arrival. We booked the most basic room as was just a stop over after a trade show at NEC. The room was modern and true to pictures but very compact. The only chair was one wooden painted kitchen chair placed under the wall mounted tv which if you sat on, you instantly banged your head on the TV. The bathroom, although modern, is very compact and the sink is so close to built in shower it only give half the width of the small shower as access which looked very tight Mirror on the single wardrobe was cracked at the bottom and we found hair on the bed We instantly new this was not the room for us and phoned the host to see if there was another room with some seating option We had to pay an additional £75 and then someone came with a new keycard for a room on the top floor and left us to it Walking up the two flights of stairs we found our room with much more room, a spacious bathroom and some armchairs. The furniture is all very basic and potentially mainly IKEA purchases so I would not describe it as luxury but it does the job The kitchen in this new room was huge for two people and you could never make use of all the cupboards. The crockery and cutlery was a bit hit and miss with just one teaspoon and everything else very minimal After a cuppa and sit down we headed out for dinner around 7pm to find the road outside closed for resurfacing between 8pm and 5am which made us worry about our night sleep ahead. As it turned out this was the least of our worries and although perhaps they could have warned people it wasn’t excessive disruption Returning from dinner around 9.30 we settled in after a long day at the NEC The walls are paper thin and you can hear everything word for word in the rooms beneath you and next to you We also had potentially the water tank above or behind us so every time anyone anywhere used water you heard it gush and then bang and tick away maybe refilling - not fun! The worst thing came when we were woken at 2.30am by a returning guest in the room next door who played loud music for hours. We finally gave up at 5am and decided to just drive home as clearly we weren’t getting any sleep We sent a message to the host explaining we were leaving at 5am and would expect some refund. 48 hours later we are still awaiting any response from this and this is why we are writing this to warn future guests of the noise disturbance even without a noisy neighbour Could be so much better and certainly wold not recommend or return

Really nice modern look. Bed was comfy. Public transport was easily accessible. One thing I didn’t like was the Bluetooth key as mine didn’t work so if my partners phone had died we would’ve been stuck but overall a solid place to stay for a quick getaway

Made the booking and was told will get the checkin details on the morning of the stay didn’t get anything then at 3pm I contacted them they said I need to pay a deposit of £50 by bank transfer to a personal bank account which I was not very comfortable with however I made the payment and sent them a message to say this has been paid still didn’t get the checkin details for another 2+ hours. I was travelling from Dewsbury to Coventry my plan was to checkin get ready and then travel to London however because of the delay in receiving the checkin details I didn’t have enough time to checkin before I went to london as I had a reservation there so I had to get changed in the car which was very inconvenient. however after I made the deposit payment and they sent me the checkin details they told me that the remote has been stolen so we were unable to watch any tv and that they had ordered a new one but it hasn’t been delivered yet. they said they just letting us know about this incase we want to cancel, really ? now they tell us this when we have no other options why couldn’t they tell us before taking the deposit payment clearly she was aware of this as she ordered a new one. this is so unprofessional We returned from london early hours of the morning and the plan was to sleep and then go out for the day and return to the apartment for another night however early hours of the around 8am we could hear very loud drilling coming from the room next door it was so loud it felt like the drilling was in our room. After about an hour of the constant drilling and is being unable to sleep my partner decided to call the property manager. The manger was so rude and abrupt and told us that it wasn’t early and that legally they are aloud to be caring out work at that time of the morning, she then denied that it was anything to do with their property and she can’t do anything about it however my partner checked and their was a big sign with sky city apartments on it when he told her this she was extremely argumentative and unprofessional. she then started to tell us it’s nothing to do with and starting going in to how it’s with contractors and tenders did she think we are stupid and we don’t know how things work was she trying to make us feel stupid and dumb ? my partner said to her that he is a quantity surveyor by profession and she doesn’t need to explain this. They continued to carry on with the work even after we requested a few hours of quiet time so we could get some sleep on top of this there was a cleaner in one of the other rooms who was vacuuming and banging the vacuum against the walls and was so noisy. The plans we had for the day were ruined because we spent all day trying to get some sleep and after this we was due to stay one more night but we were so dissatisfied with they stay we decided to check out early as we didn’t want another sleepless night. This was my worst experience ever in any hotel or apartment and will not stay there again and will be

We were so pleasantly surprised at the standard of the accommodation. It was clean, modern and very well presented. We were a little concerned due to some old reviews but honestly, we couldn’t fault it.

I never want to give negative feedback but I have to say truth. It’s nice apartment new but bedsheet it was not changed was full of hairs and stain marks, side table not wiped and wi-if was not working!

We stayed for a couple of nights. The first night was awful. The walls are paper thin the room next to us we could hear music and everything word for word. Messaged sky city apartments they couldn’t do anything about it and this was 22:30. There was also construction work going on outside which we didn’t know about until we got there so it wasn’t a good experience. It wasn’t that clean there was an old shower gel bottle on the floor. The tv was good and the use of facilities but overall safe to say not happy with the visit definitely not worth the money and won’t stay again.