庫爾佩珀紅頂飯店(Red Roof Inn Culpeper)

Excellent customer service!

This is my 4th stay at this particular RRI. I must say that it was less impressive than previous times. We had issues with the light (kept flickering), the toilet (had to jiggle handle as it was running) and I saw 2 baby roaches :( The staff was very pleasant for the most part, the evening desk clerk less so than the morning one. All in all I had to downgrade my rating from above average to average this stay.

I came to this place, customer service ****** to say the least, the front desk acted like he really did not care at all what he was doing, then in one of our 2 rooms, we had to change because the shower, and the frig was falling to the ground when we wanted to open it was not working. Then later that night there we're children creaming and running through the 1-2nd floors. And to top it off in the parking lot you had 2 adult/couples drinking Beer and liquor in there van. I just cannot believe what we experienced in this place it, totally gave us the impression of a extremely lo budget facility, if I remember there would be coffee, and some pastries for breakfast WELL not even that. To tell you I will never go there again, and would gladly go to another facility and pay more WOW what a bad place.

I did not stay at this property and would like a refund. It was filthy and disgusting!!! I have no idea how they have 3 stars. The door jam to one room was attached with a piece of wood after being ripped out of the metal frame. Lamps were broken. Window was broken. I was unable to connect to the internet long enough to find a different hotel. Please refund my money.

Random person sitting on the steps inside by the Entrance Everything was unplugged when i checked in Room was extremely Hot, took approximately 6 hours to cool the room. Clerk boy at the front desk looked disheveled

Towels are too small, need bigger towels. Clean bathroom & sleep area. TV worked well. Fridge worked well. Curtain needed fixing. Not bad at all for price.

Good for one overnight and the guy checking me fixed my remote problem with no issues. Curtains.We’re not hung properly and that changed the feel of the room . I would stay again.

Staff was very friendly especially for our late arrival. The rooms were excellent - very clean and we slept soundly on comfortable beds.

Second morning there i found bed bugs crawing on the bed. I immediately grab the few things i had an left leaving one night still paid for.