This hotel has one of the worst services that I have ever experienced. They were quite rude and arrogant and have false advertising online. The place says that it is a hotel, but the owner argues that it is a hostal, so they should not have reception or even a person at the front desk. Also, when we arrived early, they kept our bags under a desk, which could have easily been stolen. The place was loud, with a bar next door that played loud music all night long on the weekends. Also, one day when we returned from our tour there was a key in the door of our room, and a jacket missing after this had happened, which did not make us feel safe. The breakfast buffet was also at an inconvenient time compared to when the majority of tours leave in the city. Also, the towels were quite small in the bathrooms and were not a white color, but appeared to be stained a darker color, indicative of the lack of cleaning.
翻譯