美國長居飯店- 奧蘭治縣 - 賽普里斯(Extended Stay America Suites - Orange County - Cypress)

Thank You, Thank You, Thank You! 😊 To the Staff: Lutz, Mona, Dianna, Jonathan, Eduardo, the Housekeeping & Maintenance. This place is a hidden gem. Close & easily accessible to the Beach, Disneyland, Long Beach & LA. There is a Chili's across the street. Wendy's & Lee's Sandwiches about 50 ft. away. Also close to Costco, Trader Joe's & Los Alamitos Race Track. Extended Stay is Lucky to have the Staff, I will Be Back. 😊 Thanks Again, Wendy Manhard

I did see termites in our room. The bathroom lightning was dark. Can hear neighboring rooms who either had tv loud or talking loud. The hallway had a strong odor that was nauseating. No cameras on outside of property. One of our vehicles was damaged while parked in the hotel parking area but no cameras around to see what happened even though there were cameras inside the property.

Lacking in maintenance, key card system was impossible, took at least 5 - 6 try’s to enter perimeter and interior doors. The TV in room 102 was so dark we couldn’t watch. The shower wouldn’t shut off, several lights were burnt out or missing. Walls were patched and not painted, and no closet doors. I would not recommend this hotel to anyone.

This hotel is old and it's apparent the carpet is new and potentially some of the furniture is new in the rooms, it just isn't enough; the bath tub was stained and the water cannot be turned off so it's constantly running. This was a quick trip to visit family and the area is a great area, not sure I'd stay here again.

Está bien Solo como q le ase falta una lavada a toda la alfombra q huele un poco mal Pienso que es por los perros q huele mal

Things are going good until about 3:00 in the morning the fire alarms went off there were people bouncing around everywhere not knowing what to do or where to go I want a fire alarm goes off in a hotel it's pretty serious business hotel staff had nobody there to tell anybody anything so people were back and forth in the hallways it could have been a totally disaster the alarm was so loud in the rooms that you couldn't stand it you had to get out couldn't get to sleep after that so kind of ruined my whole day I mean just killed it yeah it was it was bad hopefully next time I would better stay this time now and then try to get an hour extension to stay there that was a hassle I wanted to have a reason why the accident the fire alarm had nothing to do with anything you should be a little more curious about those things because if you've ever been in a fire before is itserious thing. The hotel staff definitely needs to go through what to do if a fire alarm goes off I've never seen anything like that I think they should comp everybody that was there at free night

Door key would not work then asked for additional towels and was told I needed to bring my used ones up to get new ones. There were 2 of us in the room with 3 towels NOT ENOUGH

If you love the smell of mildew and sharing the room with some cockroaches then this is the place for you!

The room smelled bad (we had to purchase air fresheners); there was no kitchen set, so we had to ask front desk repeatedly for the equipment that should’ve been in the room - we never did get all the equipment, only the bare basics. We checked out a day early because of the poor conditions.