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大叻特拉可塔飯店及度假村
4.3/545 評價

大叻特拉可塔飯店及度假村

宣林湖 大叻|距離市中心5.31km
The worst service experience we ever had from a four star resort when we stayed at the Terracotta Hotel & Resort Dalat. The staff were incredibly unhelpful and unprofessional They seemed to be more interested in chatting with each other than helping guests. On top of that, no emergency procedures to assist guest in case of emergency. Staff and hotel management is pathetic , unprofessional services . To make matters worse, they put guest a risk when come to health and safety. We had an incident while staying Terracotta Hotel & Resort Dalat. During Feb/2023. Below is my cousin’s incident report of the horrible event. Mao Tri Hoa We included 9 seniors who were invited to attend a wedding party held at the 4 star Hotel&Resort 17 hectares foreign name TERRACOTTA DALAT. On 19-2-2023 we checkin 4 rooms. I'm in room 8711- my friend is in room 8721 and 2 other rooms same block. In the morning of 20-2-2023 at 7am we were preparing to have breakfast-My friend's name is Huynh Thi Bach born in 1942 (81 years old) in room 8721 going from the 1st floor to the ground floor had fallen 9 steps to the ground-because of the error in the design of the beautiful stairs which is not safe, especially for the elderly. Sister has a nose injury-face swollen-head bleeding. My friends heard a noise running out and found that the sister was lying motionless so they ran to help immediately, and I immediately called the reception - the script is as follows: -Miss-please send the medical staff to the emergency room because someone fell down the stairs- very serious injury. - The receptionist replied: There are no medical staff here - I said: So does the resort have emergency support staff? -Answer: There are no emergency support staff here either! - I said: So will I call the car to take the patient to the hospital? -L - Tan replied: No - the uncle called the car outside to take the patient to the hospital. 15-20 minutes later the receptionist called me back on the room phone: do I need to call the bus to take the patient to the hospital again? -I said:no need-(because I already called the car outside! ) And then she hung up and was safe with no extra support after that. Me and everyone in the group took Ms. Bach 81 years old to Lam Dong Provincial Hospital by self-sufficient car! None of the resort staff went in support of neglecting our elderly to self-deal . We-the people in the black area are grateful to Lam Dong Hospital for their dedication to heal-taking pictures and sewing the wounds on the head of the patient, for almost 3 hours-And we-the elderly are lucky because my friend is still alive and coming back to his family Saigon. We-extremely GRATEFUL 4-star Hotel&Resort 17 hectare Terracotta taught us a valuable lesson for seniors:When you want to learn to make it in a 4-star Resort, you must bring first aid-otherwise please at a simple motel-because if there is a stomachache, the host will also give a pill. Thinking that: The Vietnamese Hotel and Tourism Association as

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瀏覽用戶對大叻飯店的評價

正在尋找大叻的飯店嗎?參閱真實住客撰寫的評論,獲得旅遊靈感。
阿島民宿
4.1/54 評價
大叻市中心
旅行的樂趣是什麼?與陌生人的見面,還有新的經驗。旅行中最終印象深刻的是與人的經驗。用不熟練的語言分享人的好意,在這個過程中一起吃喝。從這個意義上說,這個宿舍對我來說很特別。位置和設施,這種東西很熟悉,很寬敞。但是,在夜市的同時,與旅館的老闆和其他客人一起喝一杯酒是無法找到的。感謝老闆讓我度過了一個難忘的夜晚,並留下了評論。
星際飯店
3.7/53 評價
大叻市中心
達拉特的麻煩在於,酒店似乎比遊客多–,所以我們是住在這個酒店裏僅有的幾個客人之一,這個酒店有一個宏偉的洞穴式大廳。我們提前預訂了住宿,但到達後,我們驚奇地發現,我們被帶到了一個沒有窗戶的雙牀房間。我們對此並不高興,當我們詢問時,我們得到了一個更好的房間,在當地一些後花園中可以看到相當愉快的景色。頂層的早餐沒什麼特別的,但房間提供了全市的一些很棒的景色。然而,一台大電視播放了關於酒店無休止的視頻循環,伴着最可怕的音樂。這一定讓員工發瘋,但他們似乎對此無動於衷。我們的房間很乾淨,牀也很舒服。晚上很冷,房間沒有暖氣,所以我們要求加牀,很快就提供了牀罩。總而言之,只是一次普通的體驗。
鬱金香2號飯店
4.1/58 評價
大叻市中心
I came here with my lover during the ***** New Year, very impressed with the hotel with its nice view windows and near the market. The receptionist and bellman are very friendly, they help me carry my luggage to my room and don't ask for an extra tip. However, I still give them lucky money according to Vietnamese customs. The room is clean and smells great
大叻金盞花飯店
4/545 評價
大叻市中心
和我的家人在最後一分鐘預訂了4晚。酒店入口和門廳很漂亮,讓我感到驚訝。我們的套房很大,乾淨舒適。牀很棒,酒店的位置很棒。自助早餐很美味,爲每個人提供各種各樣的食物。貝爾曼和所有工作人員都很有禮貌,非常樂於助人。有一個很棒的住宿,感謝marigold Dalat
大萊安芳香飯店
4.3/56 評價
bạn nhân viên nhiệt tình dễ thương, mặc dù booking cua minh hết phòng bạn ấy hướng dẫn sang 1 chi nhánh khác gần khu trung tâm gần chợ đêm Phòng sạch sẽ, cửa sổ ban công thoáng mát,chị chủ thân thiện, tất cả rất mới mẻ, có quạt, không gian ấm cúng Thang máy tiện nghi, máy sáy loại tiệm tóc dùng công suất tốt dành cho những người tóc dai và nhiều
大叻西貢布客飯店
3/52 評價
春香湖
總體來說還可以。(和2023年2月一樣)房間只是15m2到22m2左右,越來越陳舊。特別是衛生間,排水真的慢,一洗澡,整個浴室就會被肥皂水淹沒。隔音是一場災難,可以聽到所有噪音,孩子在外面大喊大叫,跑來跑去。門甚至鎖不上,不管我關上門有多軟,它都會不停地自己。每次離開或進入房間,都要和門摔幾次,他們真的需要一些更換設施。酒店的位置還可以。位於安靜的街區。有摩托車可以很容易地去任何地方。酒店離旅遊景點不太遠。我和接待人員體驗最差,在我入住和退房期間他們不是很樂於助人。我中午左右來,問我是否可以隨時入住。他們回答說,當看門人打掃完房間後,他們會給我房間,他們非常肯定,一旦它準備好了,他們會叫我的名字。猜猜什麼?他們讓我等了2個小時,直到我再次來詢問我的房間是否準備好了。現在剛剛說哦它準備好了這裏是你的房間。什麼?工作人員讓我等了2個小時,沒有通知他們是否已經準備好房間辦理入住?他們看到我整個時間都坐在等候區,沒有爲我等待道歉。他們表現得好像什麼都沒發生。那些工作人員嚴重需要更多的培訓。在我退房期間也發生了同樣的事情。我不得不一遍又一遍地詢問是否可以收回我的身份證。這些工作人員是我經歷過的最不負責任的。如果不是工作人員,我會評分更好。

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當地旅遊資訊

最高價格TWD 12,814
最低價格TWD 226
評論則數2,942
飯店數量6,461
平均價格 (平日)TWD 1,430
平均價格 (週末)TWD 1,488