As other guests have noted, this hotel has significantly deteriorated in quality of experience, comfort, and service. I would strongly urge those looking for a 5-star hotel to seek elsewhere. My stay was unpleasant. In particular:
-The duvet cover had stains
-The towels and robes needed to be replaced (probably years ago) - they were super rough and not soft
-The sheets were the most scratchy and least soft of any 5-star hotel I've stayed at
-The service was a 2/10. They had a trainee check me in, which took approximately 7 minutes.
-They assigned me a room initially that smelled like stale cigarette smoke
Positives
-The location is pretty good
-The room vibe is fairly nice
翻譯