源宿飯店-達拉斯愛田(Element Dallas Love Field)

Walking distance to a variety of restaurants. Hotel rooms was clean, and modern! Amenities in the hotel were solid as well (restaurants, pool, gym, bar, etc)

Overall my stay at Element was nice, though having to pay for parking in a wide open self-parking lot is not customer friendly. The room was nice and large (suite) with a full kitchen. It is nice to have the bar and restaurant on site and the food I ate was pretty tasty. They should add Chardonnay to their wine offerings!

The hotel is well maintained and the staff, with the exception of a very rude young man, were very helpful. I would recommend this hotel to those flying out of Dallas Love Field - the shuttle was great.

I have spent thousands of dollars at Element and I'm so disappointed. I broke out in hives after my second night only to find the right comforter was brown in the sunlight. I reported it to the manager who promised to get back to me and never did. I booked through ******* and they attempted to get partial or full refund and were denied.

I stayed here over this past weekend, 6/9-6/11/2023 for the FanExpo. I had my daughter and her boyfriend. I booked a two queen bed studio. It was a five hour drive to get to Dallas from where we live. We were to leave on Friday before 5:00. However, due to a family emergency I didn't leave town until after 8:00 that night. Putting me at the hotel after 1:30 AM. I contacted them to let them know of my late arrival and was assured it was no problem because they ran their systems at 3:00 AM. Make it to the hotel at 1:30 AM. Get checked in and to my room and I was put in a king studio with a sofa bed. I booked two beds. I go back down and show her my reservation is for two queen beds. While on the phone she plays around on the computer to tell me sorry, all those rooms are dirty and she can't fix anything. I am so unhappy immediately. Sleeper sofas are the worst. I paid for two beds for comfort. When booking I saw the king room with a sleeper sofa, which was cheaper but paid more money for two beds for a reason! On top of that, no bedding for the sleeper sofa in the room. Had to request that, waited 45 more minutes for that. Called over and over at the front desk with no answer to find out what was taking so long. Out of frustration, went to go to the front desk in person only to find the bedding laying on the dirty floor outside our door and missing the blanket. Got no sleep that night. Woke up early for our day which was ruined because of how tired we all were. Will not return.

Place needs a deep clean before it’s gets worse. Detail cleaning is it needs. Am surprised management hasn’t seen it.

This location is close to the airport terminal which was convenient. However, I found my room to be very noisy. I could hear people running in the hallways and doors slamming closed. I also didn't find the staff particularly friendly. The one person who was very nice, (and seemed to really like his job) was the bartender/server at the Aloft bar. He was professional and had a great attitude. I loved the tacos I ordered as well.

The staff at the Element was amazing! Bree got me into a hotel when there were no reservations available the early morning of Friday, May 19th during her overnight shift. The crew of Tariq (also my namesake), Tabby, and Samuel were amazing in the daytime shifts at the front desk. They made sure that my stay was amazing. I had a wonderful time. My stay was so great that I ended up re-arranging my flight to leave a day later and stayed in the hotel an extra night from checking out the morning of Sunday, May 22nd to leaving on Monday, May 24th.

The room and hotel are nice. However, we waited 50 mins for the airport shuttle. We were told it would take 10-15 mins. I actually called 4 times! Then they told me it had been by the airport twice and they absolutely had not been by. Just get an Uber and ditch the shuttle.