舒眠飯店-海狸貝克利(Sleep Inn Beaver- Beckley)

Property was excellent. Rooms are clean and morning staff was very friendly and accommodating. However, during our check in one of the night staff employee acted rude and indifferent.

The key card to the room didn’t work, staff had to change the key card twice. Once in the room the tv doesn’t work. Called to front desk and I was told to unplug the tv and plug it back in to see if the works and if it doesn’t then call back and they will come up and check the tv. It is late and I just want to get comfortable, watch tv and go to sleep. I don’t want someone in here working on anything right now this is such an inconvenience! When I called back to the front desk there is no answer.

Found hairs on both set of bed sheets. There wasn't a door on the bathroom. The shower dooer wouldn't shut, which soaked the bathroom floor. The sink leaked and also dripped. The continental breakfast was very slim pickings

Dirty carpet, room had odor, trash under bed and next to bed, freezer had stuff from previous occupants, lite out in bathroom so it was super dark, just not impressed, all dirty laundry next to ice machine

Not much to do/dining option in the area. The room is clean and updated although the shower stall needs to be replaced. The toiletries were also lacking with only one bottle of shampoo and lotion and 2 bars of soap for 2 people in the room. Need to call housekeeping.

The hotel was just okay, staff was friendly but the 3 day stay was hard, the shower had Luke warm water the first day then called water the rest; forced to wash up in the sink which had hot water.

Shower was horrible. Wife and daughter refused to Shower and waited till getting to family home. Found hair on pillow and thankful Wife brought linens to cover beds.

Convenient location, great price, decent breakfast and amenities, needs a little updating but not too bad, and a little noisy at times but nothing too crazy

Room type I booked was not available due to the floor being renovated, the door wouldn’t lock and felt like the handle was going to fall off, and the water pipes sounded like a wind chime because the room above me took a shower. Very disappointed