It was an ok stay but the check in turned out to be stressful. We were in the area to attend a funeral. Upon check-in the clerk got me mixed up with another customer. I had ordered 2 rooms for 2 days. He tried to tell me it was only for 1 days. We showed him the reservation and what we had paid . He disagreed, after about 20-30 minutes he showed me the reservation he had printed out. The last name was incorrect. My name ends Newell he was giving me a reservation on another person whose last name ends Noel. This is after I showed him my ID, reservation on my phone. We finally cleared it up and got out 2 rooms , 2 days once he got the correct name
翻譯