德比城燈塔普瑞米爾飯店(Premier Inn Derby CC Riverlights)

Great 👍

Our experience was poor due to lack of car parking provided for the Premier Inn. After a five hour drive we ended up circling around the centre of Derby several times before finding a car park some distance away. No clear signs to indicate where to park. Arrived feeling very stressed and found that facilities onsite had just closed. I would not book to stay in this hotel again.

Excellent customer service from Joshua. Had a bad experience with rude person at PI call centre and Joshua sat and listened then ensured we had a fantastic stay. I would highly recommend this Premier Inn, mainly due to excellent manager but also great location, lovely food and you feel looked after.

worst time of my life. i've come back ill! took 30 mins to check in 2 payments were made out of my account not one! food was discusting and ended up with food poisoning. no coffee avalible. room had no ventilation so ended up with coming back with a chest infection. was told to contact guest customer relations and never heard back and not received any payments back.

excellent stay within the city centre. staff extremely friendly, with big smiles on their faces which made myself and my partner think we had made the right decision. had stayed at the holiday inn previously and felt that the customer service had dipped recently so was nice to see friendly staff

I stayed on 19th march for one night. The room was fine and had a great view of the river. The staff were really helpful also in regards to my keycard issue. However, the breakfast was abysmal. I couldn't tell wether it was cold bacon or ham. Fried eggs were under cooked and we heard the chef swear and she seemed unhappy. We will not be returning!

What a fantastic night at the best hotel I've ever stayed in! The bed was so comfy, I could have slept all day. The food was cooked to perfection. Huge thanks to the amazing staff Pat and Kim for going above and beyond to make my stay even better. I will definitely back again soon.