I booked my stay the night before arrival. When my email came i noticed i accidentally booked for that night. I called a few times they said they couldn't change it or refund me. I was still 13 hours away from Tennessee. I was forced to pay $200 a night for a room i wasn't staying in. Then had to pay $200 a night for the next night that i was actually going to be there.
Although the hotel is clean, for this reason i wouldn't recommend this hotel to anyone. People make mistakes. Unfair to be so selfish to not help the customer.
翻譯