切羅基溫德姆麥客達套房飯店(Microtel Inn & Suites by Wyndham Cherokee)

Bon hôtel, propre. Accueil agréable et petit déjeuner inclus

Excellent costumer service

Fine

They have basically a click bait photo, I booked a queen studio suite, from the picture it shows there is a jetted tub in the room, when I checked in I was informed my room did not have a jetted tub I showed the receptionist the picture of the room I booked and she apologized and said there was nothing she can do they didn’t have any trouble their rooms she isn’t sure why that picture was on the re but the room I booked did not have a jetted tub, falsely advertising their rooms be aware

Everything was great. The service was great from the front desk people to the room service lady. I would highly recommend a microwave in the rooms instead of one in the hallway for everyone to use. It’s an inconvenience when you have an infant and small children that you don’t want to leave alone even for a few minutes

Room 311, on the third floor seemed to have been broken in to from the outside. The screen was all bent and the locks were broken on the window. The window leaked when it rained. The “suite”’s kitchenette sink wouldn’t drain. The two dining room chairs had big stains. The sofa was particularly dirty with brown and white stains on the arms and seating surfaces. Little water pressure. The tiles in the bathroom were cracked. The bath linens were old and worn. The front desk was unoccupied most of the time.

We only stayed here one night as we were coming through the area. Staff was excellent and very attentive. The nicest people I've ever dealt with at a hotel! The hotel was nice, clean, and breakfast was your normal Continental breakfast. The only reason I didn't give it 5 stars is because they really need to update the hotel bathroomals, rooms period. You can tell they work very hard to keep it clean but you just can't hide when the counter tops are old and the showers that have stains on the grout,etc. I would still stay here again for a night again though.

All staffs are very nice and especially, manager was very kind and generous

There were no blankets on the beds. Other than this, the room was very adequate.