海馬精品飯店(Boutique Hotel Hippocampus)

Disgraceful customer service at this establishment! We had a July 2022 reservation that had to be cancelled due to contracting COVID. The hotel issued us a 495 Euro credit at that time with no expiration date. We just tried to rebook for June of 2024 and were told, on the phone, that the hotel is no longer honoring COVID credits. I explained that no expiration date was noted in the original credit and was told to follow up via email with the hotel . Sent multiple emails, all of which were ignored. They should be ashamed of themselves for handling this so poorly. There are plenty of beautiful places to stay in Kotor - do yourself a favor and don't patronize an establishment that operates so poorly.

位於科托爾老城區的完美位置。去一切都很方便......酒店是一棟老建築，房間也翻新過，但需要一些改進（電視/有線電視反复停止，房間裡沒有電話，舊床單等）。房間乾淨，但浴室相對較小，沒有隱私（是用透明玻璃隔開的）……我們每晚付了大約 170 歐元。早餐很好，但有時會變得無聊，因為每天都一樣。 （國際或歐陸式早餐）。工作人員彬彬有禮，樂於助人。屋頂餐廳很好，食物也很美味。去嘗試。

酒店和工作人員都很棒，但不幸的是，酒店外面有一家酒吧，一直播放吵鬧的音樂，直到凌晨。飯店後面還有第二個戶外俱樂部酒吧，也播放音樂至凌晨。飯店工作人員很棒，給了我們耳塞，這很棒，但不是我們所期待的。

我們從評論中知道這將是一次很棒的住宿，我們並沒有失望。寬敞的房間，充足的座位，冰箱，令人難以置信的浴室/淋浴。早餐很棒，符合您對歐陸式酒店的期望……但是是定制的……在辦理入住手續時，我們被問到在準備早餐時是否應考慮任何食物過敏。屋頂露台可欣賞城市和山脈的美景；當下雨的時候，我們可以回到一樓的餐廳。這就是真正的驚喜出現的地方。事實證明，海馬酒店擁有世界一流的廚房，我們享受了在歐洲餐廳中吃過的最好的飯菜之一。一切都取自黑山經典……甜菜沙拉、烤魷魚和牛奶燉羊肉。一切都很美麗，而且都很令人愉快。