舒適套房飯店(Comfort Suites DuBois)

I stayed at comfort suites en route to NY from Michigan. Ended up getting here super late and checked in at 2 am. Traveling with my wife and newborn (4 weeks old), I asked the front desk lady if she would allow a late check out since we checked in super late and I have a long drive tomorrow. The lady at the front desk denied my request rudely and had no remorse for the fact that we were traveling with a baby and may need more time. I have been to many places that are nicer than this property and they always care of their guests. I hated the fact that I was rushed to get out In the morning and front desk did not want to accommodate my request for a late check out. Front desk staff is terrible at accommodating customer needs. They are the face of your business, having rude staff breaks or makes someone’s experience. Otherwise, property was nice and clean. I had a king suite and my room was spotless. It was clean, smelled amazing. Bathroom toiletries were minimal and needs improvement. Breakfast buffet was decent. It included two waffles machines, scrambled eggs sausages and other basic coffee/juices/cereal and what nots. Had no complains in that depar**ent. I considered making this property my go to stop en route to NY, since I make that drive often. However, my experience with the front desk staff changed my mind. Last thing I want after a long drive is a rude front desk person ruining my experience.

The hotel is very nice pool table video games pool hot tub etc. the problem is if you stay on the even side rooms of floor two you will here a continuous loud him all night long even over the tv and heat

We had such an amazing time while we were there. The room was super clean, the beds were comfy, and the staff all were incredibly helpful with anything we needed. We will definitely be back!

Very thin walls. Posted quiet time 6 am to 10 pm, if you are a early riser or are bothered by load voices, skip this property

great location and lots to do but lots of kids at pool parties just wish i could have used the pool.

Absolutely loved the different amenities there were to do...the library, chess table, pool table, dart board, ping pong, etc...best of all was the pool...my kids loved the hot tub with the waterfall and of course the pool with the waterslide! Definitely going to plan more visits in the near future.

Friendly staff, amenities were great offered alot to do, free breakfast was a plus, free coffee tea and hot chocolate 24/7 Loved that as well We will definitely be back

Great room, the bed was very comfortable & the bedding was very nice. Quite large room with a sitting area. Wonderful pool, & hot tub. Breakfast was good unfortunately the food was only luke warm. The location is a bit far from any shops, stores ect. However the hotel makes up for the location. There is a golf course on the property.

Love the service I get here because the whole staff works to make sure you are happy.