SpringHill Suites Centreville Chantilly

First, we were checked in very smelly room and on the same room several light bulbs were busted, then they have changed our room. It was good. The reception staff were nice and cooperative especially Alexis..

Our family has stayed at this property a few times. We are always comfortable. We would have had a more pleasant time but for the noise coming from adjacent rooms into the early hours of the morning. We were unable to sleep well due to loud noises coming from above our room #202. Constant stomping and banging sounds. This ruined

We had a really good stay at this hotel. It is across from a shopping center where there are some great restaurants and had easy access to the highway. Our room was very quiet. Breakfast could have had more selections, and we never got the extra pillows we asked for.

All furniture was s cheap & uncomfortable that we were miserable. We would have left but other family staying there as well for a memorial service nearby. Water hook ups reversed, exhaust fan earsplitting. Soap? Frig fell out of cavity if door opened. Only half water came out shower head.

The front desk staff was awesome. Each evening when I returned they had a smile on their faces, They made me feel that they were happy to see me and that they were happy I was there. Also it has a small kitchen sink which is a plus. There was ample parking. Many restaurants within walking distance and it's just a couple of exits away from Dulles. The television options are plentiful and there is a personalized greeting on the television screen when you power it on. There are also two elevators which is also a nice plus. On the other hand, the water level in the toilet bowl needs to be higher, the head housekeeper needs to wait after she knocks before entering the room. She did this twice to us. The stairs are old and hollow. That along with the carpeting on the stairs need replacing. More breakfast options are needed. A television is needed in the desk area of the room.

While our stay was rather benign and fine, our suite had a shared door with the room next door and we could hear everything through the very thin door separating us - which also wasn't locked until I locked it. Thankfully they weren't super loud but we could hear talking early in the morning (usually before we were ready to be up). The free breakfast was a madhouse with kids and families - there was no sense of order, many of the kids had screens with the volume way up. There was a side room that you could go sit in to be away from that madness but it was freezing cold. Also - they ran out of many items and often they'd put something out and the swarm of people would get to it before we could. After our first night we left around noon and when we came back the room hadn't been cleaned. Not a huge deal but we thought it was kind of weird. Then the next morning the maid knocked at 8 or 8:15 am - we were checking out that day so I didn't understand why she was knocking so early. I used to be a housekeeper in college and I NEVER would have knocked that early.The bed was comfortable, the room was clean and staff was very nice though so I'll definitely give them credit for that just seems this hotel isn't for us. We'll definitely be checking out other hotels in the area before we'd stay here again.

The hotel is very clean, very stylish, and well appointed. The rooms are huge! My only critique is that the mattresses need to be replaced. They are very very squishy.

Staff who help me James was amazing! I alway choose this place when I come to Centerville Virginia ! Quite,friendly staffs,room is clean.