傑克遜維爾華美達飯店及會議中心(Ramada by Wyndham Jacksonville Hotel & Conference Center)

當我們拜訪家人過感恩節時，我的家人已經在這個地方住了很多年。我很遺憾地說這個地方已經走下坡了。不再提供客房服務，而且很難獲得用品。我要了一些毛巾，因為我的房間只有 2 條，而我們有 5 位客人。我被引導去見一位身材魁梧的黑人紳士，他從我們談話一開始就表現出消極的態度。我猜他是清潔人員的某種主管，因為他坐在供應區的一張桌子旁，但他懶得站起來以任何方式提供幫助。無論如何，他告訴我我們必須換一條毛巾，而且他並不關心我有 5 個人需要洗澡。他進一步表示，這是他的主管的錯，因為他沒有訂購物資。後來我去了前台，他們又給了我兩條毛巾，很有幫助。前台工作人員很好，尤其是晚上工作的那位女士。最後，我住宿期間下雨了，所以我的地板在我們住的四天裡變髒了。我向幾位工作人員要了一把掃帚，這樣我就可以自己掃地。該請求與 4 名員工進行了 20 分鐘的交談後才得到滿足。在過去的幾年裡，我以前在這家華美達酒店的積極經歷變得消極了。明年我會為我的家人尋找另一家酒店，即使通勤路程更遠。

我在酒店的六天裡，游泳池很髒，我們通知了管理人員，但他們從未採取任何措施，房間浴室的門鎖壞了，沒有電梯到二樓，早餐很差同樣的情況。在我住宿期間每天都遇到同樣的情況，在大廳櫃檯迎接我們的員工是一位年長的女士，這對我來說不是問題，但她非常傲慢、粗魯、無禮和傲慢，這讓我很煩惱我差點就離開了這個地方。其他員工都非常友好和有禮貌。我對這家酒店非常失望，在我看來，對於花時間閱讀我的評級的人來說，我建議您在入住這家酒店之前三思而後行。

Los cuartos están un poco sucios. Pero la atención en recepción estoy muy buena. El personal en el desayuno fue espectacular,.muy amable y conversador. Es importante mencionar que el desayuno es abundante y rico.

Estadía tranquila y comoda

Stayed here for a night on the way back home from a cruise. The older front desk lady at night was great, most of the staff when presented with issues said they don't want to spend money to fix problems. Our toilet backed up with one use and little toilet paper use. My parents room had no heat or AC and the door didnt latch great. They did switch us rooms and all seemed good til I locked up for the night and the dead bolt didn't work. While bringing in the bags a gentleman tried entering my parent's room. Upon seeing my dad he said sorry wrong room. People was in and out of the property all hours of the night. Upon asking for some type of refund the manager refused, and told my dad she would for his room and not ours because we was moved.

The real gem for me was the breakfast buffet. That alone was almost worth the price. The people were friendly and the bed wasn't bad at all. They had a large TV that worked well and so I wasn't disappointed.

The rooms are falling apart, curtains have holes, room dirty, they had a comedy event and had to wait for two hours for parking. It’s a nasty place.

The reception was good but the rooms are outside. You feel unsafe and it is loud. I wouldn't stay there with children.