約克貝斯特韋斯特別墅飯店(Best Western York House Hotel)

這是我們第四次入住約克之家，它一直在變得更好。我們在三樓海濱有一個超級房間。非常乾淨舒適！工作人員都很友善、樂於助人、周到。我們強烈推薦這個家外之家，很享受這裡的游泳池以及我們的住宿加早餐體驗。

The hotel is a little gem of a place really, i don't understand the bad reviews to be honest.. ok the place is a little bit tired on the corridor area but the room's are very comfortable and have everything needed for 4 night's working in the area, reception and bar are excellent the staff are very friendly and the night porter ( SA Dave) is a absolute complement to good hospitality service 😀 👍 , thanks for cuppa mate 👍

What can I say!!! Dirty run down uncomfortable come to mind. Carpets are that old they look like a pair of ripped jeans, other parts have been patched up or are that caked with dirt they are flat. Bedroom was tiny and full of black cobwebs hanging from the ceiling . Mattress was full of stains and very uncomfortable. We went into the restaurant for dinner and couldn’t eat the food it was awful. We booked breakfast and was told there was a continental buffet, but it was shut on second day and had to order through the waiter, which took ages.we won’t be recommending this hotel in fact I’d say avoid it

Overall OK. Staff helpful and friendly. Breakfast on Day 1 appalling - luke warm coffee including refills. Cooked breakfast wasn't hot and had obviously left lying around kitchen for some time - unpleasant. Day 2 much better - hot coffee and cooked food hot.

On arrival room was extremely cold, not just a little but hadn’t been heated through for a long time. Other areas of the hotel were nice and warm e.g. reception area and bar. I twice went to reception and said the room was extremely cold, first time I was told ‘it will warm up eventually’, the second time they said they would check for me. 3 hours after my arrival I checked again and it was starting to be warm up. Whilst passing reception I was offered an extra heater which I declined as it was starting to feel warmer. I don’t have an issue with not having a warm room on arrival, but this room felt like it had not been heated for a long time and had a real chill. The heating should have been used to at least take the chill out of the room so it doesn’t take three hours to be able to use your room.

Was nice room. Some of the lights flashing and some not working at all. Other than that was very comfortable room. We had a 4 poster room and wanted dinner in room. Staff constantly remind you it will cost you to have dinner brought up which makes you wonder do people complain about that. Think its insulting to remind us it will have a charge to bring food up as we do not mind a charge. Friendly room staff.

We were pleasantly surprised by Eastbourne and the Hotel accomodation was fantastic. Parking was in the street outside but perfectly safe and at £2 a day very good value indeed. The room was massive, clean and very tidy with a good sea view.

Staff were excellent, room was very good, plenty of room and clean, other than the windows. The communal areas were looking tired. Breakfast was very nice, evening meal was OK. Parking on the road outside, get a ticket from reception for £2 a day. Nice location but a fair walk to the main shopping centre. Although it needs some updating, it is part of its charm. Found a lovely pub close to the rear of the hotel called the marine, lovely atmosphere and superb food at reasonable prices.

Inside layout of the property needs updating. Staff are helpful and polite. Dinner is average and not much choice Breakfast is lovely