伊斯特本格蘭德飯店(The Grand Hotel)

A 5 star luxurious Victorian beachfront hotel with a view! The highlight is the sea view so close you could hear the waves crash on the beach. Easy parking, welcoming staff, chocolate Easter egg gifts, goodie bags for the children, sumptuous breakfasts with unusual treats like figs, honeycomb, smoked haddock, ! the incredible main hall with the fireplace to relax in!!! Worth every penny! Thank you

Our stay was disappointing.We were in room 121 and each morning we were disturbed by scaffolding being erected on the side of the hotel inches from our window. making it impossible to have the windows open or have an afternoon rest. Our son was in room 141 and he too was disappointed with his room which smelt of dog and urine.

Generally a lovely stay and would recommend but a few easily fixable issues. At breakfast had to wait for ages to be seated- there were plenty of waiters/ waitresses however they apparently couldn’t tick us off and show us to a table and the couple of people that could were often not there- needs changing. Also no mini fridge in room- we take lacto free milk which we would have liked in the room but no facility for this. Also nice to keep water cool. Other than that a great weekend away!

The staff was extremely friendly. Location was right in walking distance to town. Beds were comfortable. Good shower pressure. No a/c in rooms but there was a fan. Windows open but there are no screens so have to deal with insects. The pictures on the website are dated and misleading because the hotel needs renovations. The carpet is old and pulling away. The hallways smell of mold. It would be a pretty hotel if they updated.

The Grand Eastbourne is indeed Grand, impressive and located in the seafront which is convenient. As you enter it feels luxurious but it is tired with paint flaking off and carpets coming of the sides. The pool is small and we could see water damage in the ceiling tiles and overall the area didn’t feel very premium. The room we had was ok but it felt more like a 4 star rather than 5. Breakfast was very disappointing. Cheap sausages and bacon served warm and warmed up rather than cooked fresh.Cold beans and uncooked black pudding. Toast never turned up and table only got cleared when we asked. This was the first trip with my wife for the past 2 years as we had managed to leave the kids with a family member.

We stayed for one night in a junior suite as we were 2 adults and a child. Room was large and comfortable. The hotel is very child friendly, and they offer small perks for children like cookies and milk at bedtime, and free juice cocktails at the bar. Hotel dining and service was faultless. We made full use of the Spa services and found the experience very enjoyable.

The hotel is a 5-star hotel so they ensure that everything is first class with very little to complain about. The room was large and extremely clean. If I had one complaint is that there wasn't a fridge in the room to keep water and beverages cool and this could be a problem on hot days. I had to adjust the room temperature on the 1st day as it was cold externally.

Comfy bed, liked real linen. Good breakfast. But, it really is faded. Decor, but also furnishings. Seat 'gone' in armchair in room, tired furniture small in the space, curtain pull didn't close, leaving gap and early morning light. Definitely didn't feel '5 star'.