愛丁堡萊昂納多皇家飯店(Leonardo Royal Hotel Edinburgh)

1. 地理位置優秀：威瓦利火車站按照谷歌地圖出站，50米左右到達酒店 2. 酒店和王子街隔了一個火車站，窗外可以看到王子街建築和卡爾頓山上的紀念塔 3. 酒店到景點都可以走路到達：100米左右是威瓦利橋、皇家一英里、司各特紀念塔、王子街，15分鐘內可以達到愛丁堡城堡、荷裏露的宮、亞瑟王座等幾乎大景點 4. 房間在英國算大了，乾淨整潔！工作人員都熱情、友好，尤其前台小夥和餐廳一位中國美女 5. 早餐品種隨沒中式那樣多，但也算豐富，足夠吃飽🥳 本次定了高級三人房，入住2人+早+可以取消，1000+，性價比很高，值得入住，強烈推薦🥳

這是我在英國12天裏住的最好的酒店了，房間除了有速溶咖啡，還有膠囊咖啡機可以使用，每天送4個膠囊，每天還送氣泡水和純凈水各一瓶，還送蘇格蘭招牌的黃油餅乾。早餐也特別豐富。酒店位置就在皇家英里上，特別方便。價格也不貴，性價比極高。下次如果還去蘇格蘭，還會選擇這裏的。

酒店老舊，但是位置很好，愛丁堡真的很漂亮！推薦推薦，大堂有免費的茶水餅乾洗手間，整體來說不錯，景也很好

喜歡，就在王子街上，距離城堡等景點方便！ 酒店服務沒得説，衞生好！

這個酒店的早餐餐廳被我投訴了，早上坐很早的車要去倫敦。結果去餐廳還沒有開餐，一個黑人小哥説你可以在餐廳這裏稍微等一下，你願意的話可以喝點咖啡。結果一個貌似亞裔或者華裔的老太太讓我出去，説你要在這裏大家都會來，態度很惡劣，我就走了，然後寫了很多郵件去投訴。但是大家也知道，英國人的效率就是這（怪不得這個國家不發達），但是無論如何，我要為廣大的旅遊同胞們發表出我們的意見，該投訴就投訴，花了錢了咋的還受你這種人的氣麼？ 酒店的位置，就在火車站的出口處，挨着蘇格蘭人。但是整體來講，出行算是很方便的。早餐一般般（英國就這樣了）。房間的話，不大不小，隔壁有裝修，這個很討厭，叮叮咣咣的噪音很大，然後還不能拉開窗户透透氣。不太舒服。以上，供大家參考~（另外，大象咖啡館被火燒了去之前確認下是否開門，谷歌地圖搜尋地點就可以看到營業時間）

除了下面描述的情況突顯酒店管理不到位之外，窗外還對正垃圾站和工地，早上很早就被推垃圾筒和工地的聲音吵聲，至少在未來的兩年不建議住這酒店。 The journey started with an unpleasant feeling from the very first day upon check-in, however, the feeling seemed getting a little better because the room looked pretty good though a layer of dust was found on the top of the Nespresso machine and a broken bed side lamp was also being found later. A feeling of the SOP was not followed well thus aroused. The following couple of days stay confirmed the feeling was correct. On the very first night, the shampoo bottle was found empty while taking the shower. But never mind, it might be the maid forgot to fill up. On the following day, the room was not serviced even though the “This is time to explore （SERVICE MY ROOM）” tag was hanged on the door knob. When called upon the reception, the lady asked: “Have you put a tag outside the room?”. Upon answered yes, she started to blabla… that: “We will not go inside with a tag being hanged outside.” before asking which side is being shown on the cardboard, pity. After calling the reception for over three times a staff came finally with towels. It was grateful that he brought Nespresso pods, small bottles of shampoo and shower gel and, clear and carted away the trash in the bins afterwards. He also replaced the broken lamp bulb as well. From our conversation, we know that this is not an isolated incidence, other tourists have complained the same issue of not having the room cleaned but the hotel decided not to sack the cleaning staff but continue to pay for someone who clearly do not want to do his/her job right. On the third day, it is re-confirmed the “This is time to explore （SERVICE MY ROOM）” tag was hanged on the door knob when leaving the hotel. It is deeply dismayed that: 1. the shampoo and shower gel bottles were still empty; 2. the trash bin inside the bathroom was still full; 3. the facial paper box was still empty. 4. the mini bar was not refilled; After calling the reception, the hotel just brought a box of tissue and couple of Nespresso pods. No one pick up the trash bin inside the bath room. The performance and control of the ventilation and air conditioning was poor. Firstly, the air con could not be turned on through the thermostat in the room, it required to phone the front desk whenever needed to turn on the ac and it was shut down a short period after, then it required to phone the front desk again to turn it on （which this arrangement was rather silly）. Not to mention the rather dismissing attitude on the other end of telephone when we ask to turn aircon on. If the compressor was not in operation this time, at least the blower should be able to turned on to enable the air circulation inside the room to avoid stagnant air and make use the fresh cool air outside. What a peculiar design. Secondly the ventilation was extremely poor it required a considerable time to remove the odor and moisture of the bathroom after each use, the experience was awful. Finally, it was hard to imagine what is the purpose of displaying the notice “This is Royal” if there is no intention to provide slippers, bathmat, international plug adaptor, umbrella and an empty fridge. This is truly silly and confusing. This is the first time stay in this hotel and definitely is the last time as well. For anyone who is looking for a comfortable stay in Edinburgh, This hotel would not definitely would not be on the list. It has failed the bare minimum of being a hotel.

設施：非常好，有usb 和type c 接口，床很大，舒適。 服務：很好，行李可存 位置非常好，從火車站出來，從橋下穿過就到。衹是愛丁堡站很大，一定要選對出口

酒店位置優越，就在火車站跟前，離皇家一英里和王子大街都非常近，購物逛街十分方便。酒店還十分貼心地給出了去往兩個地方的行走方向。卡爾頓山近在眼前，從窗口即可眺望山頂建築。早餐豐富，可選性強。

酒店位置不錯，服務也很好，入住就送兩杯香檳。但是房間應該是因為改裝的原因。兩間房之間有一扇門，那扇門隔音太差。晚上能清晰地聽到隔壁房間的説話聲。而且隔壁的住客凌晨2:00多還在聊天。真的無語