十丘廣場飯店，世尊系列(Ten Hill Place Hotel, WorldHotels Distinctive)

英國旅遊，愛丁堡很美，火車站下來都是城堡建築，酒店樓下有超市有肯德基，星巴克，酒店服務熱情，房間乾淨，樓下有健身房，還是24小時開放的，下次還去去鍛鍊

十丘廣場酒店衞生狀況糟糕且不接受批評 在2023年12月25號至27日住2晚，我27號早上準備退房的時候，我看到枕頭上都是黃斑，因為本人英語不好沒有和前台溝通就走了。然而，這次的住宿體驗卻讓我非常失望，因為酒店的衞生狀況實在是太差了。 首先，進入房間後，我發現房間裏的地毯也很臟，上面有許多灰塵和雜物。這樣的衞生狀況讓我感到非常不舒服，無法放心地使用房間裏的任何物品。 更讓我感到氣憤的是，當我向攜程工作人員反映這些問題時，十丘廣場酒店的態度非常不虛心，不僅沒有向我道歉，反而試圖為自己的行為辯解。他們聲稱你第一天發現了，為什麼不叫我們把它換了？這種愚蠢的問題我看到了，怎麼會不説呢？十丘廣場酒店説他們已經採取了必要的清潔措施，但我所看到的事實卻與他們的説法完全不符。 作為一家酒店，提供乾淨、整潔、舒適的住宿環境是最基本的要求。然而，十丘廣場酒店卻沒有做到這一點，而且還不願意接受客人的批評和建議。這種不負責任的態度讓我對該酒店的服務質量產生了極大的懷疑。 在這裏，我想提醒大家，如果你計劃前往愛丁堡旅行，一定要慎重選擇住宿酒店。不要被十丘廣場酒店的虛假宣傳所迷惑，以免像我一樣遭遇不愉快的住宿體驗。同時，我也希望酒店管理人員能夠重視客人的反饋，採取切實措施改善酒店的衞生狀況，希望攜程對十丘廣場酒店提升服務質量，以更好地滿足客人的需求。中英文版本 The Ten Hill Place Hotel has poor hygiene conditions and does not accept criticism. I stayed for two nights from December 25th to 27th, 2023. When I was preparing to check out on the morning of the 27th, I saw yellow spots all over the pillow. Since I am not good at English, I did not communicate with the front desk and left. However, this accommodation experience was very disappointing because the hygiene conditions of the hotel were really poor. Firstly, after entering the room, I found that the carpet was also very dirty, with a lot of dust and debris on it. Such hygiene conditions made me feel very uncomfortable and unable to use any items in the room with confidence. What makes me even more angry is that when I reported these problems to the Ctrip staff, the attitude of the Ten Hill Place Hotel was very unhumble. Not only did they not apologize to me, but they tried to justify their actions. They claimed that if you noticed it on the first day, why didn't you ask us to change it? As if I was stupid for not saying anything when I saw it. The hotel claims that they have taken necessary cleaning measures, but the facts I saw are completely inconsistent with their statements. As a hotel, providing a clean, tidy, and comfortable accommodation environment is the most basic requirement. However, the Ten Hill Place Hotel did not meet this requirement and was unwilling to accept guests' criticism and suggestions. This irresponsible attitude has made me greatly doubt the quality of their service. Here, I would like to remind everyone that if you plan to travel to Edinburgh, you must choose your accommodation carefully. Don't be fooled by the false propaganda of the Ten Hill Place Hotel, so as not to have an unpleasant accommodation experience like me. At the same time, I also hope that the hotel management will pay attention to guests' feedback, take practical measures to improve the hygiene conditions of the hotel, and improve service quality to better meet guests' needs.

酒店位置很好，距離景點很近。適合一家老小去旅行居住，酒店設施也整潔舒適，配備很多個充電口，實在人性化考慮，值得讚一下。

非常滿意的一家酒店，乾淨衞生，房間寬敞。前台服務人員很好。

位置）很好 而且不吵 去城堡 卡爾頓山 博物館 皇家大道 火車站等等 哪裡都方便 步行即可 服務）很滿意 真誠熱情 早餐）很好 每天幾乎不一樣 很滿意 餐廳環境也好 房間）床不大 但是比較舒服 是在英國幾天最滿意的酒店 有浴缸 沖水水量也大 很滿意

房間挺大，説是one of the best room。房卡衹有一個。有送沐浴露什麼的。衣櫃裏有拖鞋。房間燈挺亮的

通過攜程預訂很滿意，攜程值得信賴。這個酒店位置好，去哪兒都方便，酒店設施也不錯，服務也可以，可以選擇入住。

酒店地理位置很好，周邊蠻多中餐館，離皇家一英里不遠，去各個景點都挺方便。不是沿街的，晚上比較安靜。房間乾淨衞生，床品也不錯。

出差到愛丁堡，住在十丘酒店。在一個小山坡上，走下來就是熱鬧的街道，酒店裡比較安靜。典型英式早餐，麪包火腿水果，品種一般。房間面積不大。