沃爾瑟姆修道院萬豪德爾塔飯店(Delta Hotels Waltham Abbey)

Great hotel, clean facilities, friendly staff and close to station.

This is a really lovely hotel with very good amenities. My only moan was that the car park is strictly pay no exceptions £4 to park your car at a hotel where you are staying seems a bit wrong. Although it wouldn’t necessarily put us off going again there are alternative hotels in the area that have free parking for guests.

Great place for a party

Clean hotel

A very disappointing stay. We had been assured connecting rooms when booking. Upon arrival, we were told none were available so we had to change to a single family room. There was a leak in the room which woke us up in the middle of the night. At breakfast, when giving my room number, I was told that it was not a room number where breakfast was included in the booking, even though I knew that it was. I said I would drop by the reception desk after having something to eat to resolve it. The officious lady at breakfast then decided to bother me again during breakfast to ask if I had gone to reception yet to clarify. After breakfast, I walked over to reception, and the same lady thought it acceptable to escort me over to reception to check. Since there was nobody at reception, I went back to my room in order to call reception to of course confirm that breakfast was included. On the way back to my room, I passed the engineer in the corridor on the way to look at the leak. I said we would check out shortly so he could deal with it thereafter. At that point, the engineer commented "well this is my last job, before I go back to bed as I am ill". I suggested it was better in that case that we don't come into contact whilst in the room. All-in-all, a rubbish experience.

We visited the Marriot Waltham Abbey last year December with a group of friends and had a great experience so we decided to go back again this year December. We had a terrible experience from the start. We were a group of 11 they booked us accessible rooms when non of us had a disability. We had our rooms booked away from each other which was a bit of a stretch. The only facility they had was a gym, in the email they only informed us about the pool not being in use. Most of us returned this time because we had a very good experience at the hotels facilities sauna/steam and the pool. This was so disappointing as we could have had a choice to go somewhere else. Our Xmas dinner got cancelled for Saturday and we were offered Friday 19.00 as an option. Most of us could not make the Friday we had to request for a private room because we didn’t want to cancel our Xmas party. This was granted but there was so much confusion with the menus. Thanks to Casper who managed us that night he was very patient and understanding. The rooms were very cold with no AC we were offered radiators but the rooms we were given have only 2 sockets. I don’t think I can refer any one unless otherwise. On the other hand we met with some staff who were kind and very welcoming. Big up to Cameron the Night manager and your team. You made us comfortable though the conditions were out of your hands

Hotel needs to look at its condition and especially the dusty musty smell on the ground floor bedrooms and hallway. Shower was broken so could only be used as a hand shower and aircon noisy so not a good nights sleep. Restaurant, food and service all excellent.

What a gem this hotel is. Easy friendly check in, spotlessly clean, lovely little touches like the lemonade in reception. The room was lovely, spacious and modern. The toiletries were high end as well. Only downside is the air con, despite being at its lowest, it barely made a difference. Most days this wouldn’t be an issue but for once the sun came out and the room got really stuffy