阿特拉斯索維拉水療飯店(Atlas Essaouira Riad Resort)

فندق جيد واستقبال جميل من كل السطاف، تعامل راقي و اكل مغربي لذيذ جذا خصوصا الفطور البلدي كان لا يقاوم

Bon séjour dans l'ensemble. Tout s'est bien passé.

Clean and modern, nice bar which provides snacks and lunches

Nice hotel pity for the quality of the food. Spacious room and bathroom

good hotel

Nel nostro tour in Marocco questo è il migliore hotel in cui abbiamo soggiornato, peccato solo una notte. Enorme e imponente, accogliente, moderno e bellissimo. Camera fantastica e bagno super. Una hall megagalattica, Piscina moderna, grande e bellissima, parte esterna giardino con divani. Top! Cena molto buona, ho mangiato gli spaghetti con i gamberetti e per essere in Marocco erano davvero buoni e pieni di gamberetti. Colazione ottima.

NOT A 5* HOTEL.EXTREMELY DIRTY AND POOL UNUSABLE The hotel was once a high end hotel with a beautiful view over the beach. Over the decades it has been left to deteriorate and unmaintained and led by very poor management. The hotel is extremely dirty as is the pool which is unusable. I booked a Deluxe sea view room for 3 nights for my husband’s 60th birthday as a treat. Our room had a stunning view over the beach but this was the only positive point in the whole stay.The room was very dirty, the furniture chipped and damaged.In the bathroom the shower leaked,The tiles were either mouldy or the grout fallen out.Others areas had been badly patched up with filler including the sink.The pipe behind the toilet was hanging out.The surface of the bath was also peeling off. The safe was just placed in the wardrobe and not fixed in place.It could be removed by anyone and carried out. There were 2 small bottles of water provided on arrival but no glasses to drink from.They were never replaced.There were no coffee or tea making facilities available in the room which should be a basic service.When we asked at reception if we could have a kettle they said the hotel only had 10 of them and other people already were using them. At breakfast the drinks machines were either broken or giving you the wrong drinks.Upon complaint to the restaurant manager he swiftly made us coffee in the kitchen.He personally did the each day as soon as he saw us arriving for breakfast.Everyone else continued to struggle and moan. I also made him aware that the sanitiser machine outside the restaurant was empty as were the rest of the machines throughout the hotel.He instantly filled the one outside the restaurant but no others were ever refilled. Omelettes and pancakes made outside each morning were cooked on a dirty open plate which was never cleaned and left out in the open 24/7.My husband only realised after ordering an omelette which wasn’t even cooked through.The 2 caterers had 1 spatula between them and one was using there hands to pick up the food.His food was also served on a chipped plate.He left it obviously his breakfast. The toilets in the hotel lobby area and pool area were again extremely dirty, unmaintained and broken. I requested to speak to the hotel manager on 4 occasions during our stay but told he wasn’t available.I then asked for a form to post in there comments box.I was told that they didn’t have any.I was offered a pen, paper and envelope instead which I wrote my complaints on and posted in the allocated box by reception. This is no exaggeration.Please see our photos

Pessimo hotel! Struttura mastodontica che più che un hotel sembra un ospedale per la freddezza degli ambienti. Fatto check-in, consegnata chiave dopo circa un’ora e sorpresa: mancano tutti gli asciugamani e le lenzuola. Odori sgradevoli negli ambienti comuni, come pianerottoli e ristorante. Camere fatiscenti e livello di pulizia molto basso.