44 評價
斯奧海之樓飯店
埃克塞特|距離Exeter City FC Football in the Community1.03km
This was the third hotel we stayed at on this UK trip. We arrived a few hours before the stated check in time and instead of ”you can check in now, but I'll have to charge you for an extra day” we were told that the room would probably be ready in an hour - they'd let us know and we were welcome to have a drink or some lunch. We had both a drink and some lunch and then we were informed that the room was ready and our bags had already been taken upstairs. No extra charge. And unlike so many hotels these days, they actually tidy the room and change out the linens on a daily basis. Just like before Covid! The staff are delightful. After a day or so the staff get to know you and what your preferences are. They brought me glasses of water when I was sitting outside without being asked. The bartenders were very good at mixing cocktails and perfectly made drinks they were unfamiliar with. The food in the restaurant was exceptionally good, although we had one hiccup with a breakfast. We only had dinner there one evening - for a group of 8. It was a bit pricy but the service made it worth it. Very close to the cathedral and shopping. Staff suggestions for dining outside the property were mostly very good. I wish they'd had a lift as it was very difficult for me to navigate the stairs, but I was aware of that before we arrived and I managed. (They did bring the bags down for us when we checked out.) We were a group of three couples staying and they were very accommodating. Any deficiencies are made up by the excellence of the staff.
滿意
136 評價