Worst night sleep, nasty customer service. Our room here was nice enough but an incredibly annoying constant whirring noise kept us both up. We called the night porter who agreed it was bad and prob old pipes or the boiler. He opened another (very cold) room for us to sleep in. However, all our stuff was in the original room so we had to dip between 2 rooms. I’m 6 months pregnant so this was not ideal! After virtually no sleep we asked for a discount/room reduction. However, the manager insisted there was no noise, we were effectively lying and because we’d been allowed to sleep in another room there was no reason for a discount/compensation at all! This was very badly handled and I was very upset. Do not stay here. The place was dead so I assume everyone else already knows this but please learn from my mistake! You’ll get no sleep and be treated like crap.
翻譯