車納河貝斯特韋斯特優質飯店(Best Western Plus Chena River Lodge)

The staff is excellent, they have a great lobby with drinks and snacks at all times which is super useful for late night or early morning travelers and also for those who are just wanting to hang out or waiting for rides etc. Rooms are not fancy and are a bit dated, but have all we need including fridge and micro, so we were comfy. My only issue was with the remoteness of the location. It is a problem for winter when you do not have a car and cannot walk due to the compacted ice and snow. Taxis are expensive and Uber is hard to get here sometimes. Perhaps you could offer a shuttle service to malls and other places like downtown for people like us who felt somewhat stranded . Even if this is for a fee, I think it would be useful for guests and one more plus for the hotel. Overall, we had a great stay here and would recommend it to everyone.

This was a fine hotel in a convenient location, however the heat was broken in our room. It was 89 degrees when we woke up. Needless to say, not a good night sleep. They checked the heater and found it was missing a part; moved our room for night two. Why was that room rented to us? We usually sleep at 65-68 degrees. Nightmares. No compensation offered.

We really enjoyed our week at the Best Western Plus Chena River Lodge. The staff was incredible. They were helpful, kind and courteous. They truly made us feel we were at home. Special shout out to Rufus, and Joshua. For us, this was a five star experience.

I stayed five nights/six days and only had my room cleaned/serviced once even though I was told it would happen daily. I emptied my own trash, had to buy my own coffee and trash bags.

The hotel is ok for our stay. The problem was the shuttle pick up from the train station. We waited for over an hour. I called four times and she told me that she had received a call from the shuttle driver he was not available. So she called a cab. We waited and waited. I called again and she said they were on the way. We waited and i called again. She put me on hold and came back to say for me to call an uber, the cab company would not answer the phone. We had been at the train station with our bags waiting for well over an hour. One of the men working at the train station said this is a common thing. They dont have the shuttle and they dont want to use anything else so they only reimburse for the cab company. It was not a pleasant experience. We arrived at the train station around 7:30. We were picked up by our uber at 9:13. If you stay here and need a shuttle just know the routine. Dont wait an hour and a half on a shuttle and taxi cab. They are not coming.

Very convenient location near the airport, shopping, and my son's house. Nothing fancy (that's a positive thing), just clean, quiet, modern, and all the conveniences. (Fridge, microwave, keurig coffee maker, ... ) And the super human staff took very good care of us.

3泊ムースロッジを利用しました。初日は混雑期だったので宿泊客が多かったせいか暖房を強くしていたようで部屋が暑くてサウナのようでとてもつらかったです。宿泊客の減少とともに？部屋の温度も少しましになりましたが暑さに弱い人には大変だと思います。窓を開けて温度調節するしかないようです。それ以外はとても良かったです。