底特律法明頓山萬楓飯店(Fairfield Inn & Suites Detroit Farmington Hills)

Staff told us they would have house keeping come in and did not. Assured us multiple times on separate occasions they were coming. They never did. No managers on site. Beds are different heights, shower didn’t work properly, door didn’t lock, had to ask for pool towels cause there was none. Went to enjoy pool before we checked out and it was closed 8 hours for cleaning. After two days of a headache we checked out to find out they charged us again on a pre-paid room… every time we talked to any staff nobody knew what was going on or how to answer our questions. Everything was blamed on the remodel. Ruined our trip.

TV didn't work. Staff tried for 45 minutes to fix it by rebooting etc, it never worked. Undergoing renovations (eg room numbers were on sheets of paper taped to the walls). The toilet flush is extremely loud and overly powerful. Staff were kind and helpful and did their best. Signage is overly discreet for an out-of-towner trying to find it.

Honestly this is a decent place for the money. As the hotel chains that are cheaper than this one, have gotten more expensive - There's no reason to not book at chains like Fairfield. This is a decent place. Super nice lobby. Nice customer service. Good area. Good rooms. $89 is a pretty good deal for a hotel like this.

When I checked in the lovely lady at the front desk was amazing! She really went out of her way to find us another room because our room was given to someone else. The breakfast is another story. The hot food was very dry and the English muffins were stale. That was the first day I was there.On the second day they had no eggs and the turkey sausage was so dry. I couldn’t even chew it! The attendant of the breakfast stands there and stares at you. It’s kind of creepy. It’s much better to go buy your own breakfast.

They had told us that there would be construction going on, but we barely heard it. The pool was nice. The bed was comfortable. But the biggest surprise was the whirlpool tub in our room. We requested a room with a king bed and got much more with that tub. It was lovely relaxing in it after two days of travel in a car. The coffee was good. And even though we woke up too late for breakfast, they let up have some whole fruit that was still out. The staff were all nice and helpful. We come to this area at least once a year and this will be our new go-to hotel when we come to town.

Large comfortable room. Bathroom shower kept opening and floor got wet. Have to get a blast of cold water in order to use shower handle . Poor design. Breakfast adequate. Good sausages, bagel, muffin selection, fresh fruit. Would recommend.

The check in experience was great! The woman who assisted us that day was wonderful. Appreciated the breakfast. Thin walls made it very easy to hear room neighbors so we didn't get the best sleep but overall a good experience

Nice feature, It's set back in a suburban area away from traffic. Downside Construction on building starting early, but what can you do they need to remodel.To be fair, ******* advised us after we booked.

We loved our stay other than the continental breakfast. The mini omelet wasn’t good. Cold eggs, sausage that had no good consistency, and he was there for breakfast at 6:20am.