索菲亞精品飯店(Sophia Boutique Hotel)

工作人員非常樂於助人，在最後一刻為我們提供了一次美妙的日落巡遊。位置不像其他酒店那麼方便，因為步行一段距離即可到達伊亞火山口的商店和餐館。房間太小了。淋浴和廁所以及房間的其他部分都在那裡。你必須在和你一起旅行的人面前洗澡——沒有任何隱私。他們在網站上的圖片方面做得非常好（具有誤導性）。

從我們到達酒店的第一秒起，服務就絕對棒極了！工作人員非常細心，總是很友好，心情很好 - 你可以看到這是一個喜歡他們的工作的優秀團隊。房間很棒而且非常舒適。早餐非常好，咖啡也非常好喝。另外，我們從主泳池看到了最令人驚嘆的日落景色。永遠不會預訂伊亞附近的任何其他酒店而不是這家酒店。

飯店地理位置優越，位於島上2 個主要城鎮之間：伊亞（Oìa）（5 分鐘車程）和費拉（20 分鐘車程） 人性化的酒店，擁有約10 間客房會講法語的紳士熱情歡迎房間舒適且非常乾淨非常令人愉快的私人游泳池早餐齊全且豐盛需要改進的地方： 工作人員並不總是令人愉快（第一天我們在酒吧等喝一杯，吃一個小菜，沒有比我們更好的人，但我們在酒吧等人酒吧為我們服務或至少向我們打招呼）而且菜餚的價格非常過高，因為知道它是冷凍的！您應該檢查一下您的酒吧和小吃店！冷凍俱樂部三明治 18 歐元的價格有限……個人迷你吧裡的飲料也是如此（一瓶迷你水 4.5 歐元是不可接受的） 清潔女工非常令人愉快，很照顧我們。非常感謝她。其他方面不錯而且安靜的地方

Lovely hotel and location. Perfect spot in Finikia close enough to walk into Oia. Staff were really nice, the hotel is quite small (10 rooms / suites) I think, so most of the time we had the main pool area to ourselves. Breakfast was really nice. Can’t think of any negatives really. We would definitely consider staying here again.

Amazing! The views, breakfast, location, and staff were awesome. My mom and I were so happy with our stay. The staff were so kind especially the bartender, front desk lady during the day and at night. They were able to arrange massages in our rooms, ordered us food to be delivered, and answered so many questions. The view from our room was great and this is the perfect place to stay if you are looking for somewhere low key, but beautiful. Breakfast was beautifully laid out every morning and we will be back!

Our flight arrived delayed, thankfully had messaged few days before to hotel and emailed before flying who then kindly arranged transport to the hotel. Arrived in the evening and were given a double split-room, when I then checked the booking details I realised we had been given the wrong room and were actually supposed to be in the superior room. This is the start of the issues with this hotel… The Lady on reception said we would need to speak to the manager in the morning regarding the room issue. We asked for breakfast to be as early as possible as we had a boat tour booked at 9am and was told it would be ready for 8:15, it arrived at 8:45 and we had to rush to eat before leaving. Upon return that day we went to see the manager who had a very well rehe****d line to say that there was a sewage issue in our intended room that conveniently would take 3-4 days (our length of stay) to fix and that it was “better than sleeping in a field” - for over 200 euros a night, you can imagine this sarcastic comment was far from appreciated. The lady on reception the evening before had said that another customer had complained and there had been some room swaps, so we are certain that our room was given to another guest and we were downgraded as a result. The “plunge pool” we had next to the room was filthy and not cleaned the entire stay (see photo attached), needless to say we didn’t use this as a result. The manager said there was nothing he could do about the room but could provide us with some drinks as a compensation… of course, these scarcely arrived throughout the duration of the stay as we were mostly away from the hotel, and no other compensation provided. The breakfast were good, very filling, although late every single morning and always something incorrect or missing. The second day I went to speak to reception as breakfast was scheduled for 8:30 and hadn’t arrived by 9:10, the lady had the schedule on her screen and others had put 8:45 or later and were sat eating their breakfast, and we were just told there was a “miscommunication” at the bar and we ended up eating at 9:30. You can imagine by this point I had very little confidence in anything going right for our stay….. The sheets and pillows were not changed each day (just the bed re-made) so by the third day we were quite disappointed to be sleeping in the same bedding. The breakfast (even though it was always had something wrong) and view from the pool area are the only positives we take away from this stay compared to the advertised standards on their website, the number of issues we faced, the managers sarcastic response, and the overall lack of engagement to try to fix these. This trip I was planning a surprise proposal to my partner and had of course booked a hotel I thought would accompany such a great trip, it was however a great disappointment, and the only downside to an otherwise great trip to Santorini, and we will certainly not be returning or recommend to others to s

Based on my experience, I would strongly caution against staying at this hotel if you value courteous and attentive service. The combination of a dirty and misrepresented establishment with an unfriendly and unprofessional staff made for an overall unpleasant stay. I believe there are far better options available that can provide both a clean and welcoming environment, as well as staff members who genuinely care about the satisfaction of their guests.

多麼美妙的住宿體驗啊！距離伊亞 (Oia) 步行 10 分鐘的飯店，風景優美