Hotel favoloso , camera spaziose e ben arredate , pulizie e tutto ben curato !! Arredamento nella norma , la chicca e la piscina grande e ben tenuta . Insomma qualità prezzo nella norma , a 100 metri fuori c’è la spiaggia lorvotto , quindi tutto perfetto !
4pm checking ridiculously late
So can’t use your room that you’ve payed for ! We were leaving at 9am in the morning And then trying to up sell us a more expensive room as ours wasn’t ready !
Coffee machine wasn’t working and said they would replace and didn’t until we complained a second time! Asked milk and tea in room as none
Just poor !
Basically all I could hear around the hotel were people complaining and arguing about service of the hotel
In my opinion it was not relaxing as it was spoilt by all of this
翻譯
Verified traveler
2023 年 7 月 9 日
What a beautiful hotel with excellent food,
Exquisite pool areas and landscaping.
The area of our room was a lot smaller
Than advertised on your website. The hotel
Adds10 square meters for the terrace to
The 25 square meter room to get to the
35 square meter total, a bit misleading.
翻譯
elias
2023 年 8 月 28 日
The service was really bad. Concierge confused the luggages and it took over one to get them up to the room.
house keeping didnt refill the minibar nor cleared all the dirty glasses ....
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Brenda
2023 年 6 月 27 日
Just perfect. Service & staff fantastic. Room was beautiful with a view over the Bay …just wish I had prebooked the Spa …next time !! Honestly the most amazing place to stay ..room service was worth every penny too ❤️
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Behshad
2022 年 10 月 4 日
Great pool area (indoor and outdoor) but the hotel seems old and tired inside with limited eating options. The main issue for us was the plumbing and the bed. The room ordered was a king bed but it came with two twin beds attached together and completely worn out. The gap between the beds prevented us from getting a good night sleep. Brought the issue to front desk’s attention twice in person but it never got fixed.
Also, construction going on all around the property. We had an ocean but if you are facing the city, all you see are construction and construction noises.
Be advised that the walking in shower leaks water into bathroom area and floor becomes very slippery. There is a small tiny mat but the shower door open outward so end up sliding all over the floor.
We will not stay here again; no value for money and no amenities.